[HN] Cluster IA cum AR Supervisor

Position Purpose

The Cluster IA cum AR Supervisor(Accounts Receivable and Income Audit) is responsible for ensuring the accuracy and integrity of financial records across multiple hotels within the cluster. This role involves auditing daily income, managing accounts receivable, and ensuring compliance with financial policies and procedures.

Duties & Key Responsibilities

Income Audit:

· Audit daily revenue figures, supporting reports, and the General Cashier’s Report for all hotels in the cluster.

· Ensure timely preparation of Daily and Monthly Revenue and Settlement Reconciliation, capturing and reporting all revenue across the cluster.

· Control and audit all gifts or entertainment vouchers, and review and authorize entertainment dockets and officers’ checks for all properties.

· Print, audit, and file relevant Front Office and Outlet reports, and verify transactions in the daily report for each hotel.

· Prepare rebate and allowance summaries, reconcile credit card charges, and prepare daily revenue reports for the cluster.

· Reconcile and accurately record all concessionaires’ revenues and check Room Rate and Room Status Discrepancy Reports for all hotels.

· Record cashier overs/unders, follow up on discrepancies, and ensure all paid out vouchers have proper authorization across the cluster.

· Audit daily food and beverage reports, ensuring all restaurant and bar checks are accounted for.

· Be conversant with the hotel Manual Contingency Plan and ensure adherence to manual procedures across all properties.

· Ensure accurate and timely input of data to the general ledger system, maintain up-to-date files, and conduct monthly audits of house float, petty cash, and safety deposit boxes for each hotel.

Accounts Receivable:

· Maintain accurate records of all amounts due to the hotels from various sources, including guests, concessionaires, tenants, credit card companies, online transactions, and employees across the cluster.

· Ensure timely rendering of accounts and statements and verify the accuracy of all charges made to various accounts daily for all properties.

· Adjust daily credit card payments to PMS and POS machines and respond to queries from guests and creditors across the cluster.

· Ensure necessary documentation is submitted with invoices to substantiate charges and ensure timely payment.

· Provide information regarding overdue accounts for follow-up, balance subsidiary accounts receivable ledgers, and prepare aged trial balances for the cluster.

· Prepare necessary reports regarding accounts receivable, attend monthly credit meetings, and handle employee ledger transactions.

· Promptly post AR payments into the PMS system and maintain an up-to-date filing system for all hotels.

- Competitive salary & full benefits from Day 1

- 8-hour shifts, 2 days off per week

- 14 annual leave days + paid birthday leave

- Comprehensive health & social insurance from the probation period

- Go Hilton – exclusive travel discounts worldwide

Requirements

· Extensive experience in financial reporting, preferably within the hospitality industry.

· Strong knowledge of accounting principles

· Excellent communication and interpersonal skills, with the ability to manage relationships with owners, stakeholders, and team member

· Proficiency in English and Vietnamese; additional languages are a plus.

· Ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

. A bachelor’s degree in accounting, Finance, or a related field. CPA or equivalent qualification preferred.