Graphic Designer

Customer Service

 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

 Maintains positive guest and colleague interactions with good working relationships.

Operational

 Undertakes production of advertisements, hotel collateral and other projects.

 Oversees layout and design of advertisements, collateral and any other projects.

 Proposes new and creative ideas/concepts to improve overall collateral standards.

 Co-ordinates work and production schedule with the Communications Manager and Public Relations Manager.

 Studies and prepares layouts, sketches of proposed illustrations, and related materials to become familiar with assignment.

 Determines style, techniques, and medium best suited to produce desired effects and conform to reproduction requirements, or receives specific instructions regarding these variables.

 Formulates concept and renders illustration and detail from models, sketches, memory, and imagination.

 Discusses illustration at various stages of completion and makes changes as necessary.

 Selects type, draws lettering, lays out material, or performs related duties.

 Liaises with Materials Department and works with suppliers and other departments to professionally and competently execute all projects.

 Assists with internal photography of events or VIP arrivals where required.

 Produces within the specified guidelines all promotional collateral required for both Rooms and Food & Beverage.

 Produces and installs props and materials required for weddings, seminars, meetings and other events.

All regular colleagues are eligible to have extraordinary offers as below:

- 5 working days/week, 44 hours/week

- 12 to 18 annual leaves per year with complimentary 12 nights stay at any Hyatt hotel in the world.

- 100% salary during training and probation period.

- Insurance will be followed Vietnam government laws.

- Minimum 2 year experience as a Graphic Designer, Video Editor in 4 or 5 star hotels.

- Fluent English is an advantage.