Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Guest Relation Officer (GRO)
- Hạn nộp: 30/06/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
Nhân viên
16/05/2025 11:37
Mô tả công việc
- Warmly welcome and check in VIP guests, repeat guests, and special request guests.
- Act as the main point of contact for guest needs throughout their stay.
- Assist guests with information about hotel services, local attractions, and travel arrangements.
- Handle guest complaints or concerns promptly and effectively.
- Maintain detailed guest profiles to support personalized service.
- Coordinate with Housekeeping, Concierge, F&B, and other departments to ensure guest expectations are met.
- Prepare welcome letters, amenities, and room inspections for VIP guests.
- Conduct courtesy calls and collect guest feedback to ensure satisfaction.
- Support the Front Desk with check-in/check-out when needed.
Quyền lợi được hưởng
- Competitive salary + service charge
- Social insurance, health insurance, and other benefits as per labor laws.
- Daily meals, uniforms, and staff accommodation.
- Activities: Birthday, Year End Party,...
- Career advancement opportunities in a professional hospitality environment.
Yêu cầu công việc
- Diploma or degree in Hospitality or related field.
- Experience in customer service or guest-facing roles (hotel experience is preferred).
- Good command of English; additional languages are an advantage.
- Pleasant, professional appearance and demeanor.
- Excellent communication and interpersonal skills.
- Problem-solving and multitasking abilities.
- Willingness to work in shifts, weekends, and holidays.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Tổ 1, ấp 4, xã Cửa Cạn, huyện Phú Quốc, Tỉnh Kiên Giang-
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http://www.greenbayphuquocresort.com
Nestled along the serene shores of Cua Can, Green Bay Phu Quoc Resort is a 5-star retreat harmoniously blend of sophistication and natural beauty. Encircled by Phu Quoc's natural jungle and pristine private beach, it exudes an aura of serenity and tranquility, inviting guests to indulge themselves in the captivating ambiance of the island. At Green Bay Phu Quoc Resort, guests are fully immersed in the authentic essence of Phu Quoc's ancient local life, experiencing its vibrant culture and warm hospitality firsthand. Each villa is eco-friendly and designed to ensure environmental sustainability and to provide the utmost comfort and indulgence, ensuring a memorable stay for every discerning traveler.
Quy mô: 
Tổ 1, ấp 4, xã Cửa Cạn, huyện Phú Quốc, Tỉnh Kiên Giang
Thông tin liên hệ
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