Assistant Water Park Manager

BASIC FUNCTION:

• Taking part in building all attraction operation plan in Mikazuki 365 Waterpark.

• Training and guiding daily tasks.

• Safely managing attraction uses

• Controlling and managing the ticketing system

• Directly handling customer issues arising during their visit to the water park.

• Supporting the general activities of the department

DUTIES AND RESPONSIBILITIES:

• Managing and monitoring all daily ticket sales activities including: direct ticket sales at the Ticket Counter, via ticket agents, and online platform; having experience in the Ez-cloud ticketing system and the Smile system is a plus.

• Supporting the management and inspection of all WP’s outlets, swimming pools, and beaches; ensuring safe operations and meeting standards before opening, during operating hours, and after closing.

• Working with relevant departments to ensure safe operation of the Ezcloud ticketing system, Smile system.

• Managing and checking employees during operation and weekly roster.

• Being responsible for handling and supporting guests' problems at all outlets.

• Supporting Manager in procurement planning and tool control.

• Training and guiding work for all WP’s staff.

• Supporting and caring out the tasks assigned by the Head of the Water Park Department.

• Conducting reports of the department in charge to the Head of the Water Park Department.

• Good opportunity for learning and development

• Educational and living expenses allowance

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Other benefits will be shared in the interview

• University graduate or higher

• At least 02 years of experience in water park operation management or Front office management.

• Good English communication

• Management and administration skills

• Creative skills

• Good communication skills

• Proficiency in using the Ez-cloud/Smile system

• Prefer female candidates