Income Auditor + Account Receivable - Kiểm toán doanh thu & Kế toán công nợ phải thu

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based in Hanoi, Vietnam we are looking for a passionate and energetic individual to join us as Income Auditor + Account Receivable in the pre-opening team.

Job Responsibilities:

Responsibilities include analysing the night audit work for accuracy and completeness, verifying allowances and miscellaneous postings for proper authorisation and coding, preparing the daily sales journals and reports, researching and resolving all discrepancies and develop procedures to eliminate such discrepancies.

Primary Responsibilities

1. Liaise with other departments in the property concerning income audit and reporting function.

2. Ensure the audit standards are adhered to by the associates in the all departments, including Finance Department.

3. To check daily night audit report, to ensure that “today’s guest ledger” agree with “today’s postings and settlements” added to “yesterday’s guest ledger”.

4. To check allowance vouchers; ensuring that allowance vouchers comply with company’s established policies.

5. To check paid-out vouchers, ensuring their proper approval. Review paid out transactions for each day to ensure all have adequate back up attached and contain signature of guest.

6. To check all Front Office Cashier’s report and sort out the credit cards settlement chits for Accounts Receivable.

Ensures that the Front Office cashiers balance their work, all supporting documents are attached to the cashier’s report.

7. To check all Food & Beverage Cashier’s report and sort out the credit cards settlement chits for Accounts Receivable. Ensures that the F&B cashiers balance their work, all supporting documents are attached to the cashier’s report. Conducts spot/test check on F&B guest checks.

8. To prepare F&B highlights, ensuring they agree to MICROS reports.

• Controls all food and beverage sales by:

a. Correct recording of guest checks on a timely basis

b. Performs spot checks on outlet checks used

c. Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor

or Manager

d. Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue

is recorded

• Carries out any other reasonable duties and responsibilities as assigned.

e. Ensure banquet controls are being adhered to especially open bar and beverage not inclusive

f. Reconciles total outlet sales to total charges

9. To prepare void reports after ensuring that they have been properly authorized. Review daily Micros voided dockets report and report any unexplained items to the Finance Manager. Provide a copy of Micros voided dockets report to F&B

10. To prepare the Banquet Sales Reports, providing breakdown by extracting details from the Banquet Events Orders.

11. To check telephone billings and laundry billings. To ensure that the telephone reports agree to Opera posting reports.

12. To relieve or extend any assistance to other accounting colleagues in their absence or whenever the need arises and to undertake any other related task/duty/assignment that may be given by the supervisor.

13. Review rebate transactions for each day to ensure all contain adequate explanation and appropriate approvals. Ensure rebate has been processed using correct department code and make correction if necessary. Collate all rebate transactions for each day and forward to the Financial Manager for approval.

14. Review complimentary rooms list and ensure proper authorization has been provided for each room.

15. Review number of food covers processed for each outlet for reasonableness by reference to the average food cheque for each outlet for each meal period

16. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code. Circulate completed report to department heads on a timely basis.

17. Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure cancelled dockets are recorded accordingly.

18. Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place

19. Audits daily collection of the General Cashiers Summary against the bank in slip

20. Audits and reconciles advance payments and ensures payments have been applied.

21. Works with General Cashier to check all float totals regularly and keeps control on registers in outlets

22. Assist the Assistant Financial Controller in the monthly general ledger reconciliations.

23. Complete month end closing procedures for Revenue Journal accounting module and import month end revenue journal into the general ledger.

24. File daily paperwork in an orderly and structured manner.

25. Report to the Finance Manager on a timely basis any non-compliance with PPHG or hotel financial policies.

26. Investigate discrepancies and develop procedures to eliminate them. Can review existing audit check list and update the policy and procedure to minimise the operation risk

27. Communicate with Operation team and outlets about questions or problems with regard to posting that require explanation or correction

28. Maintain a strong working knowledge of property management and point of sale systems.

29. Work closely with external auditors concerning income audit of the property.

30. Review daily, monthly and weekly internal audit check list and conduct operation audit as per schedule given.

31. To carry out all duties as assigned by Financial Controller.

- Monthly salary, service charge and 13th-month salary.

- Pre-Opening monthly allowance

- Meal and uniform allowance

- Social Insurance, Medical Insurance, Unemployment Insurance contribution after probation period.

- Management skills training for career development.

- Other benefits will be provided in the interview.

• Minimum 2-3 years’ experience in a similar capacity

• Strong supervisory & leadership skills1. Pro-active and independent. A self-starter who desires to be a business partner within the property.

2. A passion for learning and to impart learning to others

3. Knowledge of general business systems (i.e., Word, Excel), Property Management and Point of Sale Systems (i.e., SUN/Opera, Micros) is required.

4. Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team

Pan Pacific Hotels Group is an equal opportunity employer. 

We regret that only shortlisted candidates will be notified.