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Guest Relation Officer (Requires Russisan)

  • Hạn nộp: 30/06/2025
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

  • Warmly welcoming and greeting all guests, with particular attention to Russian-speaking guests, in their native language.
  • Proactively engaging with guests to understand their preferences, needs, and any special requests.
  • Building and maintaining strong relationships with guests to encourage repeat visits.
  • Serving as the primary point of contact for Russian-speaking guests within the F&B outlets.
  • Providing menu explanations, taking orders accurately, and offering recommendations in Russian.
  • Assisting with any language-related needs or inquiries.
  • Ensuring all guests receive prompt, efficient, and courteous service.
  • Handling guest feedback and complaints professionally and escalating to management when necessary.
  • Anticipating potential guest issues and proactively addressing them.

Quyền lợi được hưởng

BENEFITS
  • Attractive remuneration packages
  • Competitive salary | 13th salary month
  • 05 working days | 02 days off per week
  • Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
  • Discounted rates apply when using services at properties
  • Participating in ultimate phenomenal activities for employees
  • National and international training courses
  • Periodic health check | Accident insurance 24/7
  • Opportunity to grow career at the most luxurious 5-star hotel group in the world.

Yêu cầu công việc

  • High school diploma/G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience is required

Yêu cầu hồ sơ

Contact Number +84 235 3753 333 - Ext: 2257

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • 6 Block, Phuoc Hai, Cua Dai Ward, Hoi An City, Quang Nam Province, Viet Nam
  • Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietnam. Relax in spacious guest rooms with private balconies or reserve one of our three-to five-bedroom villas with private pools for an unforgettable family or group holiday. Our prime location puts you a short drive from Hoi An Ancient Town, a charming destination where beautiful silk lanterns light up the streets each evening. Savor delicious cuisine at diverse onsite restaurants. Stay fit in our fitness center, lounge by one of our breathtaking infinity pools or treat yourself to a massage at Akoya Spa. If you're hosting an event, enjoy access to stylish venues complemented by on-site catering. Embrace the new and immerse yourself in the local culture at Renaissance Hoi An Resort & Spa. At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood

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