Giám sát Nhà hàng/ F&B Supervisor (Omakase concept)

• Supervising and scheduling associates in the team. 
• Training new and existing staff on service procedures, menu knowledge, and customer interaction.
• Providing performance feedback and addressing any issues or concerns with staff.
• Ensuring consistent and high-quality service delivery in line with the restaurant's standards.
• Monitoring guest satisfaction and addressing any complaints or issues promptly and effectively.
• Overseeing the smooth flow of service during dining periods.
• Managing inventory and procurement of F&B supplies as needed.
• Ensuring compliance with food safety and hygiene regulations.
• Building rapport with guests and ensuring they have a positive dining experience.
• Handling customer complaints and feedback with professionalism and empathy.
• Organizing and conducting on-the-job training for staff.
• Mentoring and coaching staff to improve their performance and skills.

Benefits

Attractive remuneration packages

Competitive salary | 13th salary month

05 working days | 02 days off per week

Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars

Discounted rates apply when using services at properties

Participating in ultimate phenomenal activities for employees

National and international training courses

Periodic health check | Accident insurance 24/7

Opportunity to grow career at the most luxurious 5-star hotel group in the world

• Previous experience in a supervisory role within the hospitality industry, particularly in fine dining or Japanese cuisine.
• Excellent communication (English or Japanese is a must) and interpersonal skills.
• Strong leadership and team management skills.
• Knowledge of food safety and hygiene regulations.
• The ability to remain calm and composed under pressure.
• A passion for delivering exceptional customer service.

For interested applicant, please send your potential CV with subject: [FBS] - [F&B Supervisor] - [Full name] to hoteljob.vn

For further information, please contact Human Resources Department: 0917 993 715 (Ms. Chi)