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Industry: Customer Support / Dispatch Coordination (E-Scooters & E-bikes industry - partnered business based in Australia)

You will be assisgned into a dedicated team assisting in handling hotline and support dispatch-related admin tasks. No prior experience required – full training provided.

Job description:

• Handle inbound calls and make outbound calls to English-speaking customers
• Support dispatch coordination and administrative tasks (training provided)
• Maintain call logs and internal reports accurately
• Coordinate with internal teams to ensure smooth service delivery
• Represent the Meraki brand with professionalism and courtesy

Working Hours

Full-Time:

• Mon to Fri: 7:00 AM – 3:00 PM
• 2 Sats/month: 7:00 AM – 12:00 PM

Part-Time:

• Min. 3 shifts/week, at least 4 hours/shift
• Shifts between 7:00 AM – 2:00 PM (Mon–Fri)
• 2 Sats shifts/month required (between 7:00 AM – 12:00 PM)

• From VND 8,000,000/month (gross)
• 02-months probation at full salary.
• Social insurance based on 100% gross salary
• Annual leave and holiday leave based on VN labor law and company's policy.

Part-Time:

• From VND 40,000/hour (gross)
• Social insurance negotiable based on shift commitment

Additional Benefits

• On-the-job training and ongoing support
• Supportive and inclusive team culture
• Clear career development pathways in sales, customer service, and admin
• Real-world English communication environment to sharpen your skills

• Fluent in English (speaking and writing)
• No experience needed – we will train you
• Self-Confident, keen on customer service, willing to take calls and handle English-speaking customers
• Eager to learn and assist in administrative tasks
• Reliable, team-oriented, and responsible
• General computer skills