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Việc làm thêm
1140
400
16775
1
Front Office Supervisor/ Giám sát Lễ tân
- Hạn nộp: 31/07/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Số lượng
2
2
Giờ làm việc
Làm theo ca
Làm theo ca
Ngành nghề
Tiền sảnh
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
20/06/2025 11:57
20/06/2025 11:57
Mô tả công việc
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements.
- Enter Marriott Rewards information.
- Ensure rates match market codes, document exceptions.
- Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
- Process all payment types, vouchers, paid-outs, and charges.
- Balance and drop receipts.
- Count and secure bank at beginning and end of shift.
- Obtain manual authorizations and follow all Accounting procedures.
- Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Ensure adherence to quality standards.
- Enter and locate information using computers/POS systems.
- Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
- 1.5 days off per week | 1.5 ngày nghỉ mỗi tuần
- Uniforms and duty meals are provided | Được cung cấp đồng phục & bữa ăn ca
- Full salary & insurance contribution during probation (following labor law) | Được hưởng nguyên lương & tham gia bảo hiểm trong suốt thời gian thử việc (theo luật lao động)
- Service charge allowance during pre-opening period | Trợ cấp phí phục vụ trong giai đoạn tiền khai trương
- Accommodation is provided for non-local associates | Hỗ trợ nhà ở cho nhân viên ở xa
- Training and learning in Marriott International | Học hỏi và đào tạo chuyên môn tại Tập đoàn Marriott International
- Opportunity to grow career at the most luxurious 5-star hotel group in the world | Cơ hội phát triển nghề nghiệp tại tập đoàn khách sạn lớn nhất thế giới
Yêu cầu công việc
- High school diploma or GED
- Relevant experience in the same position at 5-star international hotel chain
- Good command of English
- Second foreign language is a plus
Yêu cầu hồ sơ
- For interested applicant, please send your potential CV with subject: [Department] - [Position] - [Full name] to hoteljob.vn
- For further information, please contact Human Resources Department: 0931 288 181 (Ms. Hana)
Nộp hồ sơ ứng tuyển
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Lô D4C, Khu du lịch bán đảo Cam Ranh, Cam Hải Đông, Cam Lâm, Khánh Hòa-
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JW Marriott Cam Ranh Bay Resort & Spa comprises of 223 rooms and villas with seaview and 360 meter of beach front. The resort offers 7 restaurants and bars, 1 grand ballroom and 3 meeting spaces at a total event space of 880 SQM. Facilities include 2 main pools, 2 children pools, winding river, kids club, teenagers club, fitness center and spa with 8 treatment rooms and reflexology zones. The Resort is located approximately a 15-minute drive from Cam Ranh International Airport, and a 40-minute drive to the Nha Trang city center, the capital of Khanh Hoa Province. The Resort is projected to open in Q3, 2025.
Quy mô: 
Lô D4C, Khu du lịch bán đảo Cam Ranh, Cam Hải Đông, Cam Lâm, Khánh Hòa
Thông tin liên hệ
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