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[Hilton] F&B_Outlet Hostess
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Confidently know the food and beverage menu contents and explain them in detail to guests.
- Understand dietary requirements and offer appropriate suggestions.
- Correctly label buffet dishes.
- Keep buffet areas clean at all times.
- Make suggestions on the menu that might suit guests of different nationalities.
- Familiarize with menu items of all other outlets to recommend guests to other outlets.
- Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
- Undertake steps to ensure that the cashiers’ desk is ready and set for service.
- Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
- Has basic computer knowledge i.e. Word, Excel & PowerPoint.
- Able to make market or competitor survey.
- Assist Bar Attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager.
- Complete the TBS checklist on preparing the restaurant for service.
- Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself.
- Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
- Greet all guests who walk past your outlet and offer them menus to view when appropriate.
- Ensure that all service procedures are carried out to the standards required.
- Accommodate any guest request or offer appropriate alternatives.
- Take personal responsibility for the service experience of all guests in your designated area.
- Follow up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager.
- When passing by guest tables, check if they require service.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Positively end the guests' experience by checking on their satisfaction.
- Assist with guests’ coats and bags as they leave, thanking all guests and wishing them a pleasant day.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Ensure that safe and healthy working practices are observed throughout the service.
- Report any accidents / incidents to the Supervisor / Manager.
- Ensure that the Food & Beverage mission is established and instilled in you and all team members.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Quyền lợi được hưởng
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Benefits:
- Competitive salary
- Insurance as labor law (apply from starting date)
- Heath Care Insurance (24/7)
- 12 Annual Leaves
- Working hours: 8 hours/ day, 1 hour break/day, 2 days off per week
- Relocation, home leave ticket, repatriation allowances
- Service Charge
- Accommodation, uniform, transportation, 3 meals/day
- Other benefits
Yêu cầu công việc
An Outlet Hostess serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- 1-2 years similar position in a 4 / 5-star category hotel.
- Good English skills, both written and verbal to meet business needs.
- Strong leadership and training skills.
- Outgoing personality and willing to work for long hours.
Yêu cầu hồ sơ
- Apply to via Hoteljob
- Tel: 0329 590 055
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Quy mô: 100 - 499 ![]()
Tầng 2, tòa nhà Sun Home Phú Quốc, Khu Phố 6, Phường An Thới, thành phố Phú Quốc, tỉnh Kiên Giang, Việt nam-
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Một điểm đến độc nhất vô nhị được kiến tạo bằng trọn vẹn tâm huyết để đánh thức trí tưởng tượng, khai mở sự lãng mạn của những hành trình và thắp sáng cảm quan về những điều kỳ diệu. Mang sức hút mê hoặc và đầy quyến rũ, La Festa mở ra một thế giới của những không gian cùng bầu không khí ngoạn mục – nơi sẵn sàng dịch chuyển tâm hồn của những lữ khách hiếu kỳ trong mỗi chúng ta đến những vùng đất xa xôi, nhưng vẫn khơi dậy cảm giác thân thuộc đầy hoài niệm như thể đang được trở về nhà. Tọa lạc tại trái tim của Primavera, La Festa mang đến một hành trình trải nghiệm chân thực, trọn vẹn, được lấp đầy bởi niềm vui cùng không khí lễ hội bất tận – một bản hòa ca tôn vinh tình bạn và tình yêu giữa con người cùng các nền văn hóa. Chúng ta tự hào mang đến bộ sưu tập độc bản gồm 226 phòng nghỉ ẩn mình trong 21 hạng phòng mang phong vị riêng biệt, song hành cùng một hành trình vị giác sống động trải dài qua 8 không gian ẩm thực đẳng cấp quốc tế. Chúng tôi vô cùng tự hào khi được chính thức vinh danh trong danh mục Môi Trường Làm Việc Tốt Nhất Việt Nam Năm 2025 bởi Tổ chức Toàn cầu - Great Place To Work®. Tại đây, không khí lễ hội luôn hiện hữu trong một không gian làm việc hạnh phúc – nơi những tiêu chuẩn quốc tế khắt khe hòa quyện trọn vẹn cùng sự chân thành, ấm áp, luôn mở rộng vòng tay chào đón từng thành viên như những tri kỷ trở về nhà để cùng nhau thắp sáng những điều kỳ diệu. Chúng tôi tự hào chia sẻ những cột mốc vàng và giải thưởng danh giá, minh chứng cho nghệ thuật dịch vụ xuất sắc và văn hóa môi trường làm việc đẳng cấp quốc tế của chúng tôi: 2025 Premium Hotel | Trip.Best | Trip.com 2025 Vietnam’s Leading Lifestyle Resort | World Travel Awards 2025 Highly Recommend Best Italian Restaurant | Gourmet Vietnam Awards 2025 Best Romantic Resort for Couples of the Year | Robb Report's Best of the Best Awards 2025 Most-Wanted Romantic Hotel for Couples | Most-Wanted Navigator Hospitality Awards 2025 Best Workplaces in Vietnam | Great Place To Work® 2024 Award of Excellence | Curio Collection by Hilton --------------------------------------------------------------------------------------------------------------------------------------- A one-of-kind destination heartfully curated to capture the imagination, discover the romance of travel and spark one’s sense of wonder. La Festa is charismatic and spellbinding, filled with spectacular spaces and atmospheres that transport the curious wanderer in us all to faraway lands – yet feel nostalgically familiar and close to home. Located in the heart of Primavera, La Festa presents an immersive experience filled with joy and festivities, a celebration of friendship and love between people and cultures. We offer a curated collection of 226 rooms with 21 distinct room types, alongside a vibrant culinary trail across 8 world-class outlets. We are immensely proud to be recognized among the 2025 Best Workplaces in Vietnam by Great Place To Work®. Here, the celebratory environment is ongoing – a workplace where global excellence meets genuine warmth, welcoming every Team Member like old friends returning home to co-author our legacy of wonder. We are proud to share the hallmark milestones and elite accolades that honor our exceptional hospitality craftsmanship and world-class workplace culture: 2025 Premium Hotel | Trip.Best | Trip.com 2025 Vietnam’s Leading Lifestyle Resort | World Travel Awards 2025 Highly Recommend Best Italian Restaurant | Gourmet Vietnam Awards 2025 Best Romantic Resort for Couples of the Year | Robb Report's Best of the Best Awards 2025 Most-Wanted Romantic Hotel for Couples | Most-Wanted Navigator Hospitality Awards 2025 Best Workplaces in Vietnam | Great Place To Work® 2024 Award of Excellence | Curio Collection by Hilton
Quy mô: 100 - 499 
Tầng 2, tòa nhà Sun Home Phú Quốc, Khu Phố 6, Phường An Thới, thành phố Phú Quốc, tỉnh Kiên Giang, Việt nam
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