Night Receptionist

Hạn nộp: 31/08/2025
Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Quận Hoàn Kiếm - Hà Nội

Giờ làm việc
Ca đêm

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
31/07/2025 17:54

Mô tả công việc

Hanoi Wanderlust Hostel is looking for a friendly, reliable, and responsible Night Receptionist to join our team. You’ll be the first point of contact for late check-ins and a key person in maintaining the security, cleanliness, and calm of the hostel during nighttime hours. This is a great opportunity for someone who enjoys working independently, providing excellent customer service, and ensuring guests feel safe and welcome—even at 2 AM!

Quyền lợi được hưởng

Benefits:

Free or discounted accommodation (if applicable)
Staff discounts and perks
Laid-back and multicultural work environment
Opportunity to meet travelers from around the world

Yêu cầu công việc

Key Responsibilities:

Greet and check-in late-arriving guests
Manage reservations, cancellations, and no-shows using our booking system
Monitor the premises for security and safety throughout the night
Respond to guest questions, issues, or emergencies
Prepare and set up for the morning shift (e.g. light cleaning, restocking)
Maintain accurate shift and incident reports
Ensure quiet hours are respected and handle noise or disturbances appropriately
Communicate any issues to the day team or manager as needed

Yêu cầu hồ sơ

Requirements:

Previous experience in hospitality or front desk preferred (but not required)
Fluent in English; other languages a plus
Comfortable working alone and staying alert during night hours
Strong communication and conflict resolution skills
Basic computer skills (familiarity with hostel booking systems is a plus)
Reliable, trustworthy, and calm under pressure

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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Hanoi Wanderlust Hostel

Theo dõi

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Quy mô:
49 Phố Hàng Bông, Hang Gai, Hoàn Kiếm, Hanoi, Vietnam
https://wanderlusthostels.com/
Being an oasis of tranquility in the hustle and bustle of Hanoi Old Quarter, Wanderlust Hostel stands out as an urban-chic place harmonizing the old and morden of Hanoi. At Wanderlust, we forcus on travellers’ experience and comfort, creating a social and friendly environment. Feel your home away from home in Hanoi.