Reservation Agent

Hạn nộp: 15/08/2025
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 2 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Nhà hàng/ Bar/ Pub

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
02/08/2025 10:35

Mô tả công việc

Position Summary:

The Reservation Agent is responsible for handling all reservation inquiries and ensuring a smooth guest booking experience across all communication channels. This role involves managing booking requests, optimizing table arrangements, and collaborating with other departments to deliver seamless service. The ideal candidate should have excellent communication skills, attention to detail, and a service-oriented mindset.

Key Responsibilities:

Receive and manage reservation requests via phone, email, website, and the restaurant’s social media channels.
Confirm all reservation details, including number of guests, time, and any special requests.
Organize and optimize table plans to accommodate guest needs and maximize service capacity.
Provide guidance and answer guest inquiries regarding the menu, services, venue, and special requirements.
Coordinate with front-of-house and kitchen teams to ensure smooth operations and guest satisfaction.

Quyền lợi được hưởng

Salary based on experience and qualifications + Tips + Service charge
Full social and health insurance (as per labor regulations)
Complimentary staff meals and uniform provided

Yêu cầu công việc

Minimum 1 years of experience in a fine dining restaurant or 5-star hotel
College or university degree in Hospitality Management, Tourism, Business, or related fields
Good communication skills in English

Yêu cầu hồ sơ

CV in English

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

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Sắp xếp đánh giá:

CieL Dining

Theo dõi

Chat

Quy mô: 10 - 24
6/3 đường số 50, Phường An Khánh, Thành phố Hồ Chí Minh, Việt Nam
https://cieldining.com/
Located in the heart of Thao Dien, Ho Chi Minh City, CieL Dining is a one-Michelin-starred fine dining restaurant offering a seasonal tasting menu that blends French techniques with Vietnamese and global ingredients. Founded by Chef Lê Việt Hồng, who has trained in world-renowned kitchens such as Noma (Copenhagen), Sezanne (Tokyo), and Disfrutar (Barcelona), CieL is a space where culinary creativity is guided by emotion, memory, and story. At CieL, we do not define ourselves by a specific cuisine, instead, we embrace freedom of expression. Every dish is a reflection of who we are and what we believe in. We are looking for passionate, thoughtful individuals to join our growing team, people who care deeply about hospitality, attention to detail, and delivering meaningful experiences.