Sales Manager

Sales Manager – Key Duties and Responsibilities

• Develop and implement sales plans to achieve and exceed assigned revenue targets.

• Manage and grow the existing customer base while actively seeking and expanding potential customer sources (MICE, Corporate, Leisure, OTA, etc.).

• Set sales targets for the sales team, monitor progress, and ensure alignment with the hotel’s business strategy.

• Maintain and strengthen relationships with key clients, travel agencies, and corporate partners.

• Analyze market trends and competitor activities to propose effective competitive strategies.

• Collaborate closely with relevant departments (Marketing, Front Office, F&B, etc.) to develop packages, promotions, and special offers.

• Conduct presentations, prepare quotations, negotiate, and sign contracts with clients, ensuring the best interest of the hotel.

• Train, coach, and support sales staff to enhance their skills and work efficiency.

• Provide regular reports to the General Manager on sales performance, market updates, and recommendations for improvement.

• Ensure service quality meets hotel standards, contributing to maintaining and enhancing the hotel’s brand image.

• Insurance

• Health check - up

• Training & Development

• Annual leave

• Allowances

1. Minimum 3-5 years of sales management experience in the hospitality industry, preferably with international 5-star hotel brands.

2. In-depth knowledge of the travel, hospitality, and corporate markets, especially in high-end segments (MICE, Corporate, Leisure, OTA, etc.).

3. Proven ability to develop and execute comprehensive sales strategies aligned with brand positioning and hotel revenue targets.

4. Strong leadership and team management skills, including recruitment, training, and staff development.

5. Excellent communication and negotiation skills, with a strong ability to build and maintain long-term relationships with key clients.

6. Proficient in CRM systems and sales management software, with a data-driven approach to monitoring performance and productivity.

7. Fluent in English (listening, speaking, reading, writing); knowledge of additional languages such as Chinese, Korean, or Japanese is a plus.

8. Self-motivated, proactive, and able to work under high pressure, with flexibility in working hours and willingness to travel as required.