Personal Assistant to General Manager

Administrative and coordination

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings

• Screen/handle telephone calls, appointments, mails and emails and take action accordingly

• Take minutes at the Executive Committee Meeting

• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager

• Prepare and manage correspondences with internal and external parties for General Manager’s signature

• Attend to requests from divisional, corporate or owners offices and facilitate it accordingly

• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager

• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly

• Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.

• Maintain systematic up-to-date filing and tracing systems

• Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office

• Maintain and update Executive Committee and Department Heads’ leave record

• Maintain and update ‘Manager-On-Duty’ schedule

• Prepare monthly financial data reports

• Maintain confidentiality of sensitive matters/issues

• Manage and upkeep the functionality and cleanliness of the office

• Ensure adequate stock of office stationery

• Maintain a high level of professionalism and project a positive image of the organization.

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

Compensation:

- Attractive service charges

- Participate in social insurance according to regulations

- 02 months probationary period with full salary

- 02 days off per week

- Paid birthday leave

- Annual health check-up

- Advantages when using Accor services worldwide

- Develop talent through learning programs at Academy Accor

Competencies

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Well-presented and professionally groomed at all times

Knowledge and Experience

• Diploma education

• Have secretarial experience with experience in serving the senior management level

• Excellent reading, writing and oral proficiency in English language

• Good working knowledge of MS Excel, Word, & PowerPoint