FLORIST

• Delivers the brand promise and provides exceptional Guest service at all times to internal Customers as appropriate.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
• Maintains positive guest and colleague interactions with good working relationships.
• Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Checks and cleans operating equipment.
• Arrange flower for Guest rooms.
• Arrange flower for Public areas.
• Arrange flower for other functions held in Banquet.
• To check all floral arrangements in the resort to ensure that they are always look fresh and to replace any dead flowers or leafs.
• To propose, record all flowers purchased for the arrangement and submit the report to Team Leader/ Assistant Manager at the end of day and each month.
• To be familiar with the use of all floral arrangement tools & practices in accordance with the Health & Safety rules.
• Always keep the flower shop neat and tidy.
• To ensure that we have sufficient floral arrangements for daily operation and function per standard.
• Report any incidents to Team Leader/ Assistant Manager.
• Supports the implementation of the People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the department functions as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

• Service charges
• 12 complimentary nights at Hyatt Hotels worldwide
• Exclusive discounts on F&B and Friend & Family rates
• Duty meal and provided Uniforms
• Opportunities for career growth
• A Diverse & Inclusive workplace culture where you truly belong

• High school diploma or equivalent preferred.
• Previous housekeeping experience in a luxury hotels/resorts is an advantage.
• Basic knowledge of cleaning procedures, tools, and equipment.
• Familiarity with safe use of cleaning chemicals and supplies.
• Strong attention to detail and commitment to cleanliness.
• Basic communication skills in English.
• Flexibility to work shifts, weekends, and public holidays.

Please submit your application via Hoteljob or via email to tam.nguyen[at sign]hyatt.com

Only suitable candidates will be contacted for an interview