Online Sales Manager (Tour Inbound)

- Sales Forecasting & Target Setting/ Dự báo và thiết lập chỉ tiêu doanh số

- Develop and Execute Online Sales Plan/ Phát triển và thực thi các kế hoạch bán hàng trực tuyến

- Drive Direct Online Sales/ Trực tiếp thúc đẩy doanh số bán hàng trực tuyến

Product & Platform Management

- Develop and Manage the Product Portfolio/ Phát triển và quản lý danh mục sản phẩm

- Manage Online Booking Platforms/ Quản lý các đơn hàng trên các nền tảng trực tuyến

Team Operations & Performance Monitoring

- Build Team and Monitor Sales Performance & Conversion/ Xây dựng đội ngũ và giám sát hiệu suất

- Coordinate with Internal Teams/ Phối hợp với các phòng ban nội bộ

- Keep selling to sharpen skills and stay updated with market trends

Customer & Market Engagement

- Customer Engagement & Support/ gắn kết và hỗ trợ khách hàng

- Competitor & Market Research/ hiểu về đối thủ cạnh tranh

Reporting & Executive Communication

- Prepare and present detailed reports to CEO/ chuẩn bị và trình bày các báo cáo chi tiết cho CEO

- Salary: Negotiable.

- Insurance: Full participation in Social Insurance, Health Insurance, and Unemployment Insurance as regulated by law; public holidays and annual leave in compliance with labor regulations.

- Allowances: Lunch, parking fee, hotline (if applicable).

- Incentives & Bonuses: Service charge bonus, KPI bonus, Excellent Employee Award, holiday bonuses, etc.

- Employee Care: Birthday gifts, wedding & condolence support, teambuilding activities, annual company trip, periodic health check-ups.

- Annual Bonus: 13th-month salary and business performance bonuses (quarterly/yearly).

- Training & Development: Opportunities for professional training and career growth.

- Salary Review: Regular salary review based on company policies.

- Other Benefits: Additional rewards and welfare programs according to company policies.

- Demonstrated outstanding sales achievements in markets such as the U.S., Europe, and Australia.

- Strong ability to design and manage a luxury-focused product portfolio (Vietnam - Laos - Cambodia - Thailand & Beyond)

- In-depth understanding of the inbound tourism industry, as well as luxury inbound tour operators in Vietnam and globally.

- Solid knowledge of high-end travelers’ buying behaviors.

- Skilled in developing and implementing pricing strategies.

Leadership & Team Building: Ability to recruit, train, and mentor Sales Executives & Senior Sales.

Performance Management: Setting clear KPIs, monitoring conversion rates, and overseeing sales pipelines.

- Customer-Centric Mindset:

- Proficient in online customer care, handling challenging situations, and increasing customer satisfaction & repeat bookings.

- Cross-Functional Collaboration: Ability to work seamlessly with Marketing, Operations, and Finance teams.

- Analytical & Reporting: Strong Excel skills; capable of preparing insightful reports and delivering clear presentations to the CEO.

Experience & Personal Traits

- Minimum 8 years of experience in inbound tour operators, with at least 2–3 years in the same position

- Logical thinker with strong numerical sensitivity.

- Entrepreneurial mindset, eager to thrive in a startup environment.

- Excellent communication in English (both spoken and written).