Assistant Front Office Manager

Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: 

• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler 
• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards 
• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific 
• 2023 Best 500 Hotels in the World, Travel and Leisure  
• 2023 Forbes Travel Guide – Star Awards Winners 

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike. 

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity, and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience. 

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels. 

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position. 

• Currently, Park Hyatt Saigon is looking for an Assistant Front Office Manager. Join with Hyatt Corporation to discover your place to shine in our warm, respectful, and inclusive culture.  This is truly an exciting role where two days will never be the same!   
• You will support the Front Office Management Team in ensuring smooth daily operations, supervising the team, maintaining service standards, and coordinating with other departments to deliver courteous, professional, and efficient service in line with Hyatt International’s corporate strategies and brand standards, while meeting the expectations of guests, colleagues, and owners.

• Competitive package
• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide

• Over five years of Front Office management experience (AFOM, AMFO), with proven leadership, team coordination, and a strong focus on guest satisfaction.
• Solid background in luxury hospitality, ideally with exposure to international 5-star environments; previous Hyatt experience is an advantage.
• Excellent command of English, highly presentable, and well-groomed.
• Strong interpersonal and communication skills, with the ability to resolve guest concerns promptly and professionally.
• Skilled in training and mentoring Front Office teams, maintaining service standards, and driving performance.
• Highly organized, detail-oriented, and capable of thriving under pressure.
• Disciplined, standard-focused, and motivated to grow further.

For more details and resume application, please pay attention to:

• Online application to Hoteljob/ Direct call to Ms. Trinh - Human Department at 028 3824 1234 - Ext: 2303
• Direct application to: Human Resource Department, Park Hyatt Saigon, 2, Lam Sơn Square, Sài Gòn Ward, Ho Chi Minh City (Previously District 1)