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Executive Lounge Manager
- Hạn nộp: 30/11/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
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Làm theo ca
Tiền sảnh
Outlet Manager
30/10/2026 17:04
Mô tả công việc
JOB SCOPE SUMMARY:
- The Executive Lounge Manager is responsible for overseeing the daily operations and service delivery of the Executive Lounge, ensuring an exceptional and personalized experience for VIPs, premium guests, and loyalty members. This role manages and supervises the Executive Lounge team, upholding the highest standards of hospitality, food and beverage service, and guest satisfaction.
- The position also plays a key role in staff training, scheduling, financial management, and maintaining the Executive Lounge as a refined and welcoming environment consistent with luxury hotel standards.
OBJECTIVES:
1. To ensure premium guests and VIPs receive an unparalleled, professional, and personalized service experience.
2. To supervise and lead the Executive Lounge team in maintaining consistent excellence in hospitality and service standards.
3. To oversee the quality and presentation of food, beverages, and amenities offered in the Executive Lounge.
4. To manage guest requests, inquiries, and complaints promptly and professionally, ensuring satisfaction and loyalty.
5. To support the Front Office Manager in achieving departmental goals through effective operations, revenue management, and cost control.
Quyền lợi được hưởng
- Social Insurance, Health Insurance and Unemployment Insurance.
- 24/24 Accident Insurance
- Bonus on Public Holidays
- Duty meal.
- Free uniform distribution and laundry.
- Free parking area for employees.
- Monthly service charge and periodic health check.
- Professional and friendly working environment.
- Training and development program.
Yêu cầu công việc
1. At least College/Bachelor degree in Hospitality field.
2. Minimum 4–5 years of Front Office, Guest Relations, or Food & Beverage experience, including at least 2 years in assistant manager role within a 5-star hotel.
3. Strong leadership and people management skills with the ability to inspire and motivate a team.
4. Excellent English communication skills (both verbal and written); additional languages are an advantage
5. In-depth knowledge of guest service standards, VIP protocols, and F&B operations.
6. Strong organizational and problem-solving skills, with the ability to handle pressure and make sound decisions.
7. Professional appearance, positive attitude, and commitment to delivering exceptional guest service.
Yêu cầu hồ sơ
- Email: hrrecruitment.saigon(a cong)maihouse(chấm)com
- Scan QR code on poster
- Send directly at the hotel:157 Nam Ky Khoi Nghia Street, Xuan Hoa Ward, Ho Chi Minh City (Lobby entrance: 1 Ngo Thoi Nhiem Street)
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157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, VietnamAt Mai House Saigon Hotel, we uphold the philosophy that every individual should remain true to themselves and thus contribute authentically with their own unique personality. The Mai House family consists of interesting, passionate, and highly service-oriented individuals, and we place great value on character and attitude, as well as your experience. We currently offer exciting opportunities in Thailand and Vietnam. If you are interested in joining the Mai House team, please send us your resume and a brief description of yourself. If you are (or would like to be) elegant, alluring, professional and authentic, please send your CV and a current photo - we'd love to hear from you. Apply now: hrrecruitment.saigon@maihouse.com
Quy mô: 
157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
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