Director of Rooms

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.

CORE WORK ACTIVITIES

- Leading Rooms Team

- Managing Profitability

- Managing Revenue Goals

- Ensuring and Providing Exceptional Customer Service

- Managing and Conducting Human Resources Activities

• Days off/week: 2 days per week
• Full salary & service charge, social insurance during probation (following the labour laws) 
• Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance
• Relocation allowance, flight ticket, fee for the Work Permit, and Visa will be covered by the company
• Accommodation and meals at the resort
• National and international training courses
• Opportunity to develop career 

• Open for both local and expat
• Graduated from the University above in Business Administration, Hotel and Restaurant Management, or related major; 
• 2 years of experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area