Assistant Front Office Manager
- Hạn nộp: 30/10/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Assist the Front Office Manager in managing the daily operations of the Front Office, including Reception, Guest Services, Concierge, and Bell Desk.
- Supervise the team to ensure professional, efficient, and guest-oriented service delivery.
- Handle guest feedback and resolve complaints promptly and effectively.
- Ensure smooth coordination between Front Office and other hotel departments.
Support in training, coaching, and developing team members.
- Pre-Opening / Set-up Responsibilities
- Assist in setting up Front Office policies, SOPs, and service standards in line with Accor brand guidelines.
- Coordinate installation and testing of PMS, telephone, and communication systems.
- Recruit, onboard, and train the Front Office team for opening readiness.
- Participate in mock service trials and ensure operational workflows are effective.
- Work closely with the Front Office Manager to ensure readiness for Day One operations.
Quyền lợi được hưởng
- International pre-opening hotel environment with Accor standards.
- Training and career development opportunities within Accor Group.
- Attractive benefits
- Career growth opportunities with one of the world’s leading hospitality groups.
Yêu cầu công việc
- Proven experience in a supervisory or assistant managerial role in Front Office at hotels or resorts.
- Strong leadership, communication, and problem-solving skills.
- Good knowledge of PMS and hotel front office operations.
- Guest-oriented, professional appearance, and high sense of responsibility.
- English proficiency (spoken & written).
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô: 100 - 499
Tổ 53 Tân Trà, đường Trường Sa, Phường Ngũ Hành Sơn, Thành phố Đà Nẵng, Việt Nam
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https://careers.accor.com/global/en/
Strategically positioned along the vibrant Truong Sa coastal road, Novotel Da Nang Nam An is a highly anticipated upscale hotel that bridges the cultural charm of Hoi An Ancient Town and the dynamic energy of downtown Da Nang. This prime location offers guests seamless access to major tourist attractions including Marble Mountains, Ba Na Hills, and Son Tra Peninsula, while also boasting direct access to a pristine private beach. The hotel features 308 spacious and modern rooms, designed with contemporary aesthetics and thoughtful amenities to cater to both families and individual travelers. Key highlights include a stunning 100-meter swimming pool, well-equipped fitness center, diverse dining options from restaurants to bars, and a range of recreational and wellness facilities. Whether for a romantic getaway, a family vacation, or a solo retreat, Novotel Da Nang Nam An promises a balanced blend of relaxation, exploration, and modern comfort - all delivered with the trusted international hospitality standard of the Novotel brand.
Thông tin liên hệ
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Mr Dinh Phan - TCM
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