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Bell Captain

  • Hạn nộp: 31/10/2025
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

JOB DESCRIPTION

  • Supervise and coordinate the Bell & Concierge team to provide professional, efficient, and friendly service.
  • Ensure smooth handling of guest luggage, transportation requests, and concierge services.
  • Monitor staff performance, grooming, and adherence to service standards.
  • Assist in handling VIP arrivals and departures.
  • Support Front Office operations and work closely with other departments to ensure guest satisfaction.
  • Train and motivate team members to deliver outstanding service.

Pre-Opening / Set-up Responsibilities

  • Assist in setting up Bell Desk & Concierge service standards and SOPs.
  • Support recruitment, onboarding, and training of Bell & Concierge team members.
  • Participate in service trials and operational rehearsals prior to opening.
  • Ensure necessary equipment, storage areas, and transportation arrangements are ready for operations.
  • Prepare guest welcome protocols, luggage handling procedures, and coordination with transport providers.

Quyền lợi được hưởng

  • International pre-opening hotel environment with Accor standards.
  • Training and career development opportunities within Accor Group.
  • Attractive benefits
  • Career growth opportunities with one of the world’s leading hospitality groups.

Yêu cầu công việc

  • Previous experience in Bell/Concierge service at hotels or resorts.
  • Leadership and supervisory skills with ability to guide a team.
  • Strong guest service mindset, professional appearance, and responsibility
  • Good communication skills; English proficiency is preferred.
  • Ability to handle guest requests promptly and courteously.

Yêu cầu hồ sơ

 Interested candidates, please send your updated CV.
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Chế độ đãi ngộ5/10
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Chế độ đãi ngộ
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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 100 - 499
  • Tổ 53 Tân Trà, đường Trường Sa, Phường Ngũ Hành Sơn, Thành phố Đà Nẵng, Việt Nam
  • https://careers.accor.com/global/en/
  • Strategically positioned along the vibrant Truong Sa coastal road, Novotel Da Nang Nam An is a highly anticipated upscale hotel that bridges the cultural charm of Hoi An Ancient Town and the dynamic energy of downtown Da Nang. This prime location offers guests seamless access to major tourist attractions including Marble Mountains, Ba Na Hills, and Son Tra Peninsula, while also boasting direct access to a pristine private beach. The hotel features 308 spacious and modern rooms, designed with contemporary aesthetics and thoughtful amenities to cater to both families and individual travelers. Key highlights include a stunning 100-meter swimming pool, well-equipped fitness center, diverse dining options from restaurants to bars, and a range of recreational and wellness facilities. Whether for a romantic getaway, a family vacation, or a solo retreat, Novotel Da Nang Nam An promises a balanced blend of relaxation, exploration, and modern comfort - all delivered with the trusted international hospitality standard of the Novotel brand.

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