Guest Service Supervisor
- Hạn nộp: 30/10/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
18/09/2025 14:12
Mô tả công việc
- To report to work within the requested time prior to commencement of duty, well groomed and to the uniform standard.
- To promote a helpful and professional image to all guests and to give full co-operation to any customers requiring assistance with prompt, caring and helpful attitude.
- Maintain regular and effective communication both to the Front Office team and the relevant other department.
- To ensure that all the wake up calls are handles on time , in an efficient, professional and friendly manner.
- To maintain a professional relationship with the local telephone company to ensure efficient provision of telephone services.
- To ensure that all equipment is in working order at all times, and to follow up faults with the relevant parties.
- To ensure that the internal telephone extension lists are updated as and when necessary
- To review and update guest telephone directories as and when necessary
- To ensure that message handling is carries out according to departmental procedures.
- To ensure that all staff are aware of all promotions and special events going on within the hotel
- To ensure that all staff area aware of daily conferences talking place , their location, and message handling requirement
- To prepare the weekly roster and time sheets for the Front Office Manager’s approval
- To maintain the professional confidentiality and never disclose company secrets.
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
Quyền lợi được hưởng
- Competitive salary & benefits
- Professional working environment
- Service charge & meal allowance during pre-opening phase
- Comprehensive training & career development opportunities
Yêu cầu công việc
- Secondary/High school education
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô:
Tòa nhà 28 tầng, đường Lê Thái Tổ, khu đô thị Xuân Thành, phường Hoa Lư, Tỉnh Ninh Bình
Pullman Ninh Binh a 283 rooms hotel and located in the heart of Hoa Lu city. An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space, 3 swimming pools and large landscape. Food ConneXion an All-Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends. On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant. Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.
Thông tin liên hệ
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Thanh Tuyền - People and Culture Supervisor
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