Sales Manager - Quản lý Kinh doanh

• Ensure that you fully understand the business strategy and positioning of the resort, and that you are able to effectively articulate this positioning in the marketplace.

• Maintain a personal up-to-date knowledge on all products and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.

• Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.

• Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership.

• Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.

• Support the Director of Sales and Reservation in sourcing, developing, account managing and implement sales initiative for all business segments.

• Continually review and upgrade the client database.

• Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.

• Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.

• Maintain accurate management status reporting on business results, and associated action planning.

• Practice effective cost control and adhere to internal procedures for approval of expenditure.

• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.

• Ensure to conduct product training monthly, quarterly to top accounts.

• Ensure WHO contracts, rates, promotions are well updated to team of top accounts, also well loaded on their master selling system

• Support salespeople in the teams with daily sales activities

• Support Director of Sales and Reservation in implementing and managing incentive plans for relevant accounts to further maximize the business potential per account.

• Develop and manage domestic business as well as oversea markets and others per request by Director of Sales and Reservation

• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.

• Drive opportunities to upsell and cross-sell the resort.

• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.

• Understand department operational budget is adhered to including effective cost control and procedures

• Ensure that all administration is processed quickly and efficiently.

• Always act with urgency to any business with clients while always paying attention to details.

• Others relevant duties as required by Commercial Director and Director of Sales and Reservation

- High opportunity for learning, development and promoted career path.

• Devoted passion and hungry for driving the business and creating results.

• Business Development DNA and commercial minded.

• Strong sense of need for achievement of goals and success.

• Sound ability and knowledge to develop standards of operations and strategic processes.

• Good analytical and numeric skills for fast data crunching.

• Ability to work under own initiative in a highly pressured environment.

• Good listening skills and the ability to anticipate business needs.

• Able to develop internal relationships with the company talents.

• Capacity to read situation, understand environments and respond accordingly.

• Capable of prioritizing between revenue generating actions and time-consuming tasks with low yield impact.

• Ability to work across all levels and functions of the resort’s client portfolio under own initiative in a highly pressured environment.

• Well-developed interpersonal, adaptive influencing and organizational managing skills.

• Mentality of client service (we are all a salesperson attitude) and taking responsibility beyond direct duties.

• High level of motivation, determination and commitment.

CV in English