Sales Admin ( Based in HCM)

Maintain an up-to-date database of leads, clients, and contacts using a Customer Relationship Management (CRM) system.

Assist in the preparation and follow-up of client proposals, quotations, and contracts.

Coordinate the logistics for site inspections, presentations, and client visits.

Compile and prepare weekly, monthly, and quarterly sales reports.

Track sales performance and key metrics, ensuring the team meets targets.

Monitor, update, and manage the CRM database to ensure accurate client information.

Conduct market research to assist the sales team in identifying new business opportunities and trends.

Serve as a point of contact for clients before, during, and after the sales process, answering inquiries, addressing concerns, and maintaining positive relationships.

Assist in managing client accounts and maintaining strong relationships with both current and potential clients.

Provide customer service support, including answering phone calls, handling inquiries, and resolving client issues or directing them to the appropriate department.

Coordinate the booking process for group bookings, meetings, and events, ensuring smooth transitions between the sales team, reservations, and operations departments.

Assist in the preparation and execution of promotional events, trade shows, and conferences.

Ensure all client needs are communicated to the relevant departments (e.g., housekeeping, catering, and front office).

Maintain filing systems, both digital and physical, for contracts, proposals, and client correspondence

Manage and order office supplies for the sales and marketing department.

Assist with general office administrative duties, such as managing the team’s calendar, scheduling appointments, and ensuring the smooth operation of the sales office.

Perform other responsibilities assigned by management team.

- Social - Health Insurance per labor law / Bảo Hiểm Xã hội - Bảo hiểm Y Tế

- Meal Allowance on duty ( 03 meals per day if stay at staffhouse )/Bữa ăn theo ca ( 03 bữa mỗi ngày nếu ở tại nhà nhân viên )

- Uniform / Đồng phục

- Free Accommodation at nice, modern and comfortable staff house./Chỗ ở miễn phí tại khu nhà nhân viên đẹp, hiện đại và thoải mái.

- Telephone allowance ( depend on positions) / Phụ cấp điện thoại ( tùy vị trí )

- On board Travel expense support / Hỗ trợ chi phí di chuyển khi nhận việc

- Employee of the Month / Quarter / Year Award / Nhân viên xuất sắc Tháng/ Quý/ Năm

- Birthday Celebration / Kỷ niệm sinh nhật

- Year End Party / Tiệc Nhân viên cuối năm

- International working environment with many Expatriates/ Môi trường làm việc quốc tế với nhiều Quản lý người nước ngoài.

- Excellent opportunities for Career Development with Accor Group as it is # 1 in Asia & Vietnam in term of number of managed property.

 Những cơ hội tuyệt vời để phát triển nghề nghiệp với Tập đoàn Accor vì Tập đoàn hiện đứng đầu ở Châu Á và Việt Nam về số lượng Khách sạn Tập đoàn quản lý.

- At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries

Hiện tại Tập đoàn Accor quản lý khoảng 4300 Khách sạn tại 100 quốc gia và lãnh thổ

- In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.

Tại Việt Nam, Tập đoàn Accor hiện quản lý 25 Khách sạn và Tập đoàn sẽ khai trương thêm 10 Khách sạn vào năm 2019.

-ACCORHOTELS OPEN 1 HOTEL EVERY 33 HOURS WORLDWIDE

ACCORHOTELS CỨ 33 GIỜ SẼ KHAI TRƯƠNG MỘT KHÁCH SẠN TRÊN THẾ GIỚI

At least 1-2 years of experience in a sales support or administrative role, preferably in the hospitality industry.

Experience with CRM software (e.g., Salesforce, Opera, or similar).

Basic knowledge of digital marketing tools (Google Analytics, SEO, Google Ads, email marketing platforms).

Excellent reading, writing and oral proficiency in English language

Proficient in MS Excel, Word, & PowerPoint.

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