Assistant Manager - Flower Shop - Park Hyatt Phu Quoc - Pre-opening

Job Overview:
The Assistant Manager – Flower Shop oversees the resort’s floral operations, ensuring exquisite, creative, and personalized floral arrangements across guest rooms, villas, public areas, restaurants, and event venues. This role upholds the Park Hyatt brand philosophy — “Luxury is Personal” — by combining artistry and attention to detail in every floral touchpoint.

Main Responsibilities:

• Supervise and coordinate daily floral design and arrangements throughout the resort.
• Create and maintain elegant floral displays for rooms, villas, public spaces, F&B outlets, and events.
• Ensure freshness, color harmony, and consistency in all flower arrangements.
• Manage flower inventory, ordering, cost control, and maintenance of equipment and tools.
• Lead, train, and inspire a team of florists to achieve excellence in creativity and service quality.
• Collaborate with Housekeeping, F&B, Events, and Front Office to meet guest and operational needs.
• Handle guest requests, feedback, and internal communications with professionalism and care.
• Uphold brand standards, hygiene, safety, and grooming policies at all times.
• Contribute innovative ideas for seasonal and special-event floral designs.

• Attractive salary/ Mức lương hấp dẫn
• Pre-opening allowace/ Phụ cấp cho giai đoạn tiền mở cửa
• Relocation allowance/ Hỗ trợ chi phí trợ cấp đi lại khi nhận việc
• Annual home leave allowance/ Hỗ trợ chi phí trợ cấp thăm nhà hàng năm
• Service charge allowance during pre-opening/ Hỗ trợ phụ cấp phí phục vụ trong giai đoạn tiền mở cửa
• Staff accommodation/ được cung cấp nhà ở tại Nhà nhân viên
• 3 meals per day including days off…./ Cung cấp 3 bữa ăn mỗi ngày kể cả ngày nghỉ
• 15 annual leave/ 15 ngày phép năm
• Social and Health insurance as per local law/ Bảo hiểm y tế và bảo hiểm xã hội theo luật lao động
• Training and developing plan/ Chương trình đào tạo và phát triển
• 12 complimentary rooms at Hyatt properties around the world/ được trải nghiệm 12 đêm phòng miễn phí tại các khách sạn của tập đoàn Hyatt

• Minimum 3–5 years of experience in floral operations, including at least 1–2 years in a supervisory or assistant manager role within a luxury hotel, resort, or professional flower studio.
• Strong artistic sense and deep knowledge of floral design, color theory, and arrangement techniques.
• Excellent organizational and communication skills; fluent English preferred.
• Creative, detail-oriented, and passionate about aesthetics and hospitality.
• Ability to manage costs, inventory, and workflow efficiently in a pre-opening environment.