Duty Manager

o To participate in the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual operating budget.

o To strictly adhere to the established operating expenses and that all costs are controlled.

o In the absence of the Front Office / Assistant Front Office Manager.

o To obtain and account for the correct room revenue.

o To ensure that all room rate, guest data is posted and correct into the hotel property management system.

o To account for all rooms related rebates for the day.

o To identify and correct any errors.

o To ensure that all room discrepancy is check and follow-up.

o To ensure that guest history is maintained accurately and up-to-date.

o To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

- 5 working days/week

- Full social Insurance (from probation period)

- Dynamic, professional & open minded working environment

- Joining training courses

- Competitive salary, benefits and bonus.

- Supporting shift meals at star canteen

o At least 2 years of hands-on experience in a similar position.

o Excellent command of the English language

o Ability to express effective, clear and concise written and verbal communication

o Must be able to handle difficult situations with tact and high diplomacy

o Strong interpersonal skills

o Strong sense of urgency, able to prioritize and delegate tasks

o Strong sense of commitment and of unquestionable integrity