F&B Captain - Tổ trưởng nhà hàng

1.  Listing and Receiving Materials

• Prepare a daily list of materials and purchase requests to serve the operations of the bar section.
• Control and take full responsibility for all departmental activities, assets, inventories, costs, and pricing, ensuring compliance with the Hotel’s standards and regulations on quality, presentation, and pricing of products.
• Organize and assign staff to receive goods from the storeroom following the restaurant-hotel management procedures and ensure proper storage.

2. Bar Operation Management

• At the beginning of each shift, inspect the preparation of bartenders (materials, tools, and equipment) to ensure readiness for service.
• Supervise the drink preparation process and remind staff to make timely adjustments when errors are detected.
• Taste beverages before serving guests; if they do not meet the standards, request the bartender to remake them.
• Approach and converse with guests to gather feedback on drink quality and staff service attitude.
• Handle guest inquiries and complaints promptly and professionally.
• Assign staff to perform tasks as requested by higher-level management.

3. Bar Staff Management

• Arrange and assign work schedules for bartenders.
• Participate in the recruitment interview process for new bartenders.
• Personally train or assign staff to provide on-the-job guidance for new employees.
• Provide continuous training and coaching to enhance bartending skills and knowledge.
• Fairly evaluate staff performance and propose rewards for outstanding employees.

4. Other Duties

1. Monthly petrol allowance
2. Local and international training course
3. The hotel provides staff duty meal & uniform
4. Free motorbike parking

1. Male/Female in good health to participate in the internship at the property.
2. Good attitude, hardworking, enthusiastic, and honest in the workplace.
3. Basic English communication skills are an advantage.

To submit your CV or for more information, please contact the Human Resources Department at 024.3205.2299 (ext: 5602) – Ms. Van Anh: 0339 148 281.