[HN] Cluster Marketing And Communications Executive Cum Admin Support

Position Purpose

The Cluster Marketing and Communications Executive cum Admin Support plays a dual role in driving brand visibility and ensuring smooth administrative operations across the cluster. This position is responsible for producing brand-compliant visual content, managing social media engagement, and supporting the Cluster Commercial team with essential administrative functions.

Duties & Key Responsibilities

Marketing & Communications

• Design basic graphic materials (e.g., flyers, posters, digital assets) requested by Operations and Commercial teams to support business initiatives.

• Ensure all designs adhere to Hilton brand standards and guidelines set by the Brand Management team.

• Manage social media accounts for hotels within the cluster, including:

o Planning and executing campaigns aligned with business goals.

o Posting approved content and visuals.

o Engaging with followers and responding to inquiries.

o Monitoring performance metrics and suggesting improvements.

Administrative Support

• Draft customer proposals and contracts in coordination with the Commercial team.

• Prepare travel authorization documents and assist with business trip arrangements.

• Process expense claims for the department in a timely and accurate manner.

• Manage stationery inventory and place orders to ensure operational efficiency.

• Support ad hoc administrative tasks as required by the Cluster Commercial Director and team.

• Professional & dynamic work environment with a global hospitality leader
• Competitive salary & full benefits from the first month
• 8-hour shifts, 2 days off per week
• 14 annual leave days + paid birthday leave
• Comprehensive health & social insurance from the probation period
• Go Hilton – exclusive travel discounts worldwide

• 1–2 years of experience in marketing, graphic design, or administrative support (hospitality experience preferred).

• Proficiency in graphic design tools (e.g., Canva, Adobe Illustrator, Photoshop).

• Familiarity with social media platforms and content scheduling tools.

• Strong organizational and multitasking skills.

• Excellent communication in both Vietnamese and English.

Attributes

• Creative mindset with attention to detail.

• Proactive and collaborative team player.

• Ability to work independently and manage multiple priorities.

• Passion for hospitality and customer engagement.