RESERVATION OFFICER
- Hạn nộp: 24/03/2026
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
1
Giờ hành chính
Khách sạn/ Khu căn hộ
Kinh doanh & tiếp thị
Nhân viên
04/02/2026 17:28
Mô tả công việc
JOB SUMMARY:
- Handle all property’s bookings (short and long stay) timely, accurately and according to set policies to ensure quality of service and smooth running operations
MAJOR DUTIES & RESPONSIBILITIES:
- Process all reservations in a timely manner and constantly work to convert inquiries and upsell booking request.
- Input reservations details into PMS promptly with accuracy and efficiency
- File all correspondence relating to reservations in a timely manner
- To be completely familiar with all the property inventory including special advantages, amenities and special features of each suite as well as all guest and public facilities.
- To be completely familiar with the property’s selling strategy (pricing and availability)
- Develops and maintains good relationships with all guests and clients
- Responsible for all tasks assigned by the reservation manager
- Report any complaints or abnormal occurrence to the reservation manager
KEY RELATIONSHIPS:
- Hotel employees
- Interact with guests, clients and individuals
Quyền lợi được hưởng
- Lương cơ bản + Thưởng phí phục vụ (service charge) hằng tháng + Bonus theo quý 4tr5
- Lương tháng 13.
- Phụ cấp cơm trưa, xăng xe và gởi xe miễn phí.
- 12 ngày nghỉ phép năm theo quy định pháp luật
- Bảo hiểm y tế, bảo hiểm tai nạn 24/24h
- Môi trường làm việc hòa đồng,thân thiện và có khả năng thăng tiến.
- Đào tạo theo quy chuẩn của khách sạn 4 sao.
- Đánh giá và tăng lương theo năng lực hằng năm.
- Các chế độ đãi ngộ khác theo chính sách công ty.
Yêu cầu công việc
- At least 1 year of related experience
- Degree in Hospitality, Tourism, or Business Administration
- Good verbal and written communication skills in English to interact with guests and clients
- Selling skills
- Attention to details, organized
- Proficient in Microsoft Office
- Knowledge of PMS preferred
Yêu cầu hồ sơ
Ứng viên quan tâm vui lòng gửi CV
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
21 Ngô Thời Nhiệm, Vo Thi Sau Ward, District 3, Thành phố Hồ Chí Minh, Vietnam
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https://silaliving.com/
SILA Urban Living – Where Lifestyle Meets Harmony Upon landing on our doorstep, you instantly become part of our community. Expect to be greeted with a friendly smile and Vietnam’s world renowned hospitality. It is our pleasure to host you during your stay along with that you will find 217 stylish, well-adorned apartments. Each of these rooms have been thoughtfully designed to ensure the highest level of comfort. Once settled, join us at our beloved Cocotte Bistro to satisfy your cravings. Explore a menu serving Traditional and Authentic Bistro food from one of Saigon’s most exciting new restaurants. Indulge in some self-care with our onsite health club. We want your stay to be memorable and for you to leave rejuvenated. As a guest, you have exclusive access to a stunning 20-meter outdoor pool and we are using a natural salt electrolytic method to treat our pool water. We feature a fully Technogym equipped gym, sauna, steam room, jacuzzi, and yoga room. With one foot out the door you will discover a lively scene comprising of classic colonial architecture, boutique shopping, cafes, and restaurants that make up the vibrant street life for which Vietnam is famous. Our staff will make sure that you are acclimated so that you can immerse yourself in all that the city has to offer.
Thông tin liên hệ
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Mr. Thi - Chuyên viên tuyển dụng
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