Sales Admin

• Prepare sales contracts, quotations, proposals, and other documents.

• Maintain and update customer databases, sales files, and reports.

• Track booking requests, contracts, payment status, and follow-ups.

• Assist with scheduling, meeting minutes, weekly and monthly reports.

Sales Coordination

• Coordinate with Reservation, Front Office, Revenue, and Operations to confirm room availability and booking details.

• Support the Sales team in preparing materials for client meetings, sales kits, and site inspections.

• Follow up with clients, partners (corporate/TAs/MICE/OTAs), and ensure timely communication.

• Assist with the organization of sales events, promotions, and familiarization trips (FAM trips).

Customer Service

• Handle basic customer inquiries through email/phone and provide accurate information.

• Support guests with booking amendments, special requests, and pre-arrival arrangements.

• Maintain professional communication with clients to enhance satisfaction and long-term relationships.

Annual leave, birthday leave according to company policy.

Duty meals & uniform provided.

Training and career development opportunities.

Special hotel/resort stay benefits based on internal policy.

At least 1 year of experience in Sales Admin, Reservation, or Front Office is preferred.

Good communication skills and customer service mindset.

Proficient in MS Office (Excel, Word, Outlook).

English communication: basic to intermediate level.

Strong attention to detail, well-organized, able to multitask and work under pressure.

Nhận hồ sơ và phỏng vấn trực tiếp: THE PEARL HOI AN

ĐC: Biển An Bàng, Hội An Tây, Đà Nẵng

ĐT: +84 935 972 537