Night Auditor

• Handle late check-ins, early check-outs, and guest requests during night shift.

• Maintain a safe, quiet, and well-managed lobby environment.

• Provide professional and courteous service to all guests overnight.

• Monitor security concerns and report unusual incidents to the Duty Manager/Security.

Financial & Audit Tasks

• Balance and reconcile daily revenue transactions from all Front Office and F&B outlets.

• Verify room rates, postings, adjustments, and billing details for accuracy.

• Close the day in the PMS, generating required audit reports.

• Identify discrepancies and report them to the Front Office Manager / Finance team.

• Perform night cash balancing and ensure compliance with accounting procedures.

Reporting & Documentation

• Prepare daily Night Audit reports including revenue summaries, occupancy, and financial variances.

• Update room status and ensure accurate PMS data for the next day.

• Maintain organized audit files for internal control and finance review.

Safety & Emergency Support

• Act as central contact for overnight emergencies following hotel procedures.

• Ensure guest and staff safety by monitoring alarms, entrances, and restricted areas.

• Coordinate with Security on incident responses and guest assistance.

• Support service charge allowance during pre-opening
• Competitive salary & management benefits
• 2 days off per week
• Full Salary during probation
• Insurance & housing/transport allowance (if applicable)
• Annual leave & performance bonus
• Career growth within the brand
• Social Insurance on full salary

Qualifications & Requirements:

• Diploma or degree in Hospitality, Accounting, Business, or related fields.

• 1–2 years of Front Office or accounting-related experience (preferably in hotels).

• Experience with PMS (Opera preferred) is an advantage.

• Strong numerical, analytical, and problem-solving skills.

• Good English communication skills (spoken & written).

• Proficiency in PMS and MS Excel.

• High attention to detail and accuracy.

• Able to work independently with minimal supervision.

• Calm, reliable, and professional during night operations.

• Honest, responsible, and trustworthy.

• Patient, composed, and able to handle pressure or emergencies.

• Service-minded with a positive attitude.