Housekeeping Clerk

Key Responsibilities

• Handle all administrative duties of the Housekeeping Office, including filing, reports, and documentation.

• Update room status, maintenance requests, and work orders in the PMS accurately and in a timely manner.

• Coordinate communication between Housekeeping, Front Office, Engineering, and other departments.

• Prepare daily reports (room status, productivity, linen usage, lost & found records, etc.).

• Answer internal calls and assist with guest requests, follow-up, and documentation.

• Maintain inventory records for amenities, linen, and supplies; assist with ordering when required.

• Support the management team with staff schedules, notice boards, and departmental communication.

• Ensure all activities comply with hotel policies, brand standards, and safety regulations.

• Competitive salary & management benefits
• 2 days off per week
• Full Salary during probation
• Insurance & housing/transport allowance (if applicable)
• Annual leave & performance bonus
• Career growth within the brand
• Social Insurance on full salary

Qualifications & Requirements:

• Diploma or certificate in Hospitality, Tourism, Business Administration, or related fields.

• Experience in Housekeeping or administrative roles preferred.

• 1–2 years of experience in a 4–5 star hospitality environment, preferably in a similar role.

• Strong communication and coordination skills.

• Good command of English; proficiency in MS Office.

• Knowledge of PMS (Opera) is an advantage.

• Detail-oriented, accurate, and well-organized.

• Ability to multitask and work under pressure.

• Professional, service-minded, and aligned with hotel standards.