F&B Attendant

Service Delivery

Provide attentive, friendly, and timely service to all guests.

Present menus, take orders accurately, and serve food and beverages according to hotel standards.

Ensure proper table setup, cleanliness, and readiness before and during service.

Assist in setting up buffets, events, and special functions as required.

Handle billing procedures accurately using the POS system.

Maintain a high level of product knowledge, including menu items, ingredients, and promotions.

Guest Experience

Welcome guests with a warm, professional attitude.

Identify guest needs and preferences and ensure personalized service.

Respond promptly to guest inquiries, concerns, and special requests.

Report guest feedback and operational issues to supervisors.

Operations & Support

Assist with clearing tables, polishing cutlery, glassware, and chinaware.

Support inventory control and replenishment of supplies.

Follow opening and closing procedures strictly.

Maintain cleanliness of the dining area, service stations, and equipment.

Compliance & Safety

Adhere to hygiene, food safety, and sanitation standards.

Comply with hotel policies, grooming standards, and safety regulations.

Ensure responsible handling of food, beverages, and hotel property.

• Competitive salary & management benefits
• 2 days off per week
• Full Salary during probation
• Insurance & housing/transport allowance (if applicable)
• Annual leave & performance bonus
• Career growth within the brand
• Social Insurance on full salary

High school diploma or equivalent.

Experience in F&B service is an advantage; experience in hotels is preferred.

Good communication and interpersonal skills.

Service-oriented mindset with attention to detail.

Ability to work in a fast-paced environment and handle multiple tasks.

Positive attitude, teamwork spirit, and professional appearance.

Basic English communication preferred.