[HN] Cluster Assistant Human Resources Manager

Duties & Key Responsibilities

HR Management & Operations

• Oversee all HR operations for assigned cluster locations.

• Ensure HR procedures and processes are implemented consistently across all sites.

• Coordinate with the Cluster DHR to implement HR strategies, programs, and initiatives.

• Support the resolution of HR-related concerns raised by employees or site leaders.

Recruitment & Talent Acquisition

• Manage end-to-end recruitment activities for cluster sites: job postings, screening, interviewing, and selection.

• Work with Operations Teams to understand manpower needs and forecast hiring requirements.

• Manage internship programs and casual labour recruitment.

• Ensure positive candidate experience and timely hiring processes.

Employee Lifecycle Management

• Manage the complete employee journey including:

o Recruitment & selection

o Onboarding & orientation

o Contract preparation and renewals

o Employee profile management

o Transfers, promotions, and employment changes

o Offboarding and exit processes

• Ensure all documentation and HRIS data are accurate and up-to-date.

Compensation & Benefits (C&B) Oversight

• Supervise C&B practices handled by Cluster HR Supervisors and Executives.

• Ensure accuracy of payroll-related data, employee allowances, deductions, and statutory compliance.

• Review SHUI and PIT submissions prepared by the HR team.

• Support salary review processes, employee benefits updates, and C&B queries.

HR Governance, Compliance & Reporting

• Ensure compliance with Vietnamese labour law and company policies across all locations.

• Review and consolidate key HR reports: headcount, recruitment status, employee movements, C&B reports, and HR metrics.

• Assist in internal audits and government-related inspections as required.

People Support & Engagement

• Act as a key point of contact for employees and managers regarding HR matters.

• Support employee engagement activities, recognition programs, and communication initiatives.

• Promote a positive and professional working environment across the cluster.

Team Support & Coordination

• Provide guidance and support to Cluster HR Supervisors and Executives.

• Assist in training site-level HR coordinators or operations managers on HR procedures.

• Ensure effective communication and collaboration among HR staff across locations.

• Professional & dynamic work environment with a global hospitality leader
• Competitive salary & full benefits from the first month
• 8-hour shifts, 2 days off per week
• 14 annual leave days + paid birthday leave
• Comprehensive health & social insurance from the probation period
• Go Hilton – exclusive travel discounts worldwide

• At least 1–2 years of experience in HR administration or payroll support.

• Experience handling time attendance or multi-site HR operations is an advantage.

• Strong attention to detail and accuracy in data processing.

• Proficient in Microsoft Excel and HR information systems.

• Good communication and coordination skills when working with multiple teams.

• Strong organizational, administrative, and problem-solving abilities.

• Ability to work independently and manage tasks across multiple locations.

• Professional, confidential, and service-oriented mindset.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Accounting, or related field.