Reservation Supervisor
- Hạn nộp: 31/01/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Giờ hành chính
Khách sạn/ Khu căn hộ
Kinh doanh & tiếp thị
Trưởng ca/ Giám sát
15/12/2025 14:50
Mô tả công việc
Key Responsibilities:
Reservations Management:
Supervise and coordinate daily reservation operations.
Monitor room availability and ensure accurate allocation of rooms.
Handle group bookings, corporate accounts, and special requests.
Team Supervision:
Train, mentor, and evaluate the reservations team.
Schedule staff and ensure proper coverage during peak periods.
Customer Service:
Address guest inquiries and resolve reservation-related issues promptly.
Maintain high standards of guest satisfaction.
Revenue Management Support:
Collaborate with Revenue Manager to optimize room rates and occupancy.
Report daily reservation statistics and forecast bookings.
Administrative Tasks:
Ensure all reservations are accurately recorded in the system.
Prepare reports for management regarding reservations, cancellations, and no-shows.
Quyền lợi được hưởng
- Competitive salary & management benefits
- 2 days off per week
- Full Salary during probation
- Insurance & housing/transport allowance (if applicable)
- Annual leave & performance bonus
- Career growth within the brand
- Social Insurance on full salary
Yêu cầu công việc
Qualifications & Requirements:
Proven experience in hotel reservations or front office operations.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency with hotel reservation systems (PMS).
Ability to work under pressure and handle multiple tasks.
Knowledge of revenue management principles is a plus.
Yêu cầu hồ sơ
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Quy mô:
Phường Hòa Cường, Thành phố Đà Nẵng, Việt Nam
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https://www.tui-blue.com/en/en/home/
TUI BLUE Han River is an international-standard hotel located in Da Nang, Vietnam, operated under the TUI BLUE brand – a member of TUI Group, one of the world’s leading tourism and hospitality corporations. The hotel is designed to combine contemporary comfort with authentic local experiences, offering guests a unique stay along the iconic Han River. With modern facilities, stylish rooms, and professional services, TUI BLUE Han River aims to deliver memorable holidays and business experiences, while reflecting the high-quality standards of the TUI BLUE brand.
Thông tin liên hệ
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