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Assistant Rewards Club Manager
- Hạn nộp: 01/03/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
02/01/2026 10:41
Mô tả công việc
Position Summary:
The Assistant Rewards Club Manager provides operational and leadership support to the Rewards Club Manager, focusing on day-to-day supervision, staff performance, and guest satisfaction. This role ensures seamless execution of loyalty initiatives and high standards in reception and club operations, while actively developing team capabilities and enhancing guest experience.
Key Responsibilities:
• Assist the Rewards Club Manager in overseeing all club operations and staff management.
• Support training, scheduling, and daily supervision of Hosts, Senior Hosts, and Representatives.
• Lead by example in delivering exceptional guest service.
• Handle escalated guest inquiries and resolve service issues with professionalism.
• Monitor guest traffic, staff allocation, and service efficiency.
• Coordinate guest feedback collection and initiate service improvements.
• Liaise with marketing to ensure timely communication and rollout of promotions.
• Assist with reporting, membership data integrity, and KPI monitoring.
• Support internal communication and team engagement activities.
Quyền lợi được hưởng
Benefits:
• Competitive salary and comprehensive benefits• Duty meals at hotel’s canteen (2 meals per shift)
• Tips, night shift allowance and overtime allowance
• Bonuses/gifts on public holidays
• 13th-month salary and performance-based bonuses
• 6–7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
• Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code
• 24/7 accident insurance and health insurance
• Periodic health check-ups and annual team-building activities
• Professional uniforms, including laundry and pressing services
• Opportunities to attend advanced professional training courses and enhanced foreign language classes
• Professional, young, and dynamic working environment with many opportunities for promotion and internal transfer
Yêu cầu công việc
Requirement:
• Minimum 4 years of experience in hospitality, membership, or customer service roles.
• 2 years of leadership/supervisory experience.
• Bachelor's degree in Hospitality, Marketing, or related field preferred.
• Strong organizational and communication skills.
• Fluency in English; knowledge of other Asian languages is a plus.
• Experience with loyalty program systems and reporting tools is advantageous.
Yêu cầu hồ sơ
Follow our company for more information:
• https://www.facebook.com/profile.php?id=61558093886271
• https://www.linkedin.com/company/101720144/
Nộp hồ sơ ứng tuyển
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Quy mô: 100 - 499 ![]()
Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam-
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Welcome to Cosmo, a premier destination for gaming enthusiasts seeking unparalleled excitement and luxury across our three exclusive gaming clubs. Located in the heart of Ho Chi Minh City, our venues redefine the gaming experience by blending thrilling slot machine action with exceptional customer service and an inviting atmosphere. At Cosmo, we believe in providing more than just a place to play; we offer a sanctuary for those looking to immerse themselves in the exhilarating world of gaming. Our carefully curated selection of state-of-the-art slot machines, featuring both classic favorites and the latest innovations, ensures an unforgettable experience for every guest. Beyond the games, our clubs are designed with comfort and luxury in mind. From the sophisticated decor to the plush seating areas, every detail has been thoughtfully arranged to create a welcoming environment where you can relax, play, and socialize. Exceptional customer service is at the heart of everything we do. Our dedicated team is committed to ensuring that every visit is memorable, providing personalized attention and going above and beyond to meet your needs. Whether you're a seasoned player or exploring the world of gaming for the first time, we're here to guide you and enhance your experience. Cosmo is not just a gaming club; it's a community where camaraderie flourishes, and every visit is a chance to make new memories. Join us to discover your lucky streak, enjoy exclusive member benefits, and be part of special events that bring our gaming community together. Stay connected with us here on LinkedIn to get the latest updates on our offerings, events, and more. Dive into the game of luxury at Cosmo – where fortune meets fun in an extraordinary setting.
Quy mô: 100 - 499 
Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam
Thông tin liên hệ
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