Outlet Shift Leader - The Cloud

• Serve food courses and alcoholic beverages to guests.
• Set tables according to type of event and service standards.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc.
• Present physical and accurate check to guest and process payment.

Safety and Security:

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.
• Maintain awareness of undesirable persons on property premises.

• Get competitive salary & service charge
• Have 12 annual leave days for a working year
• Work 5 days per week - 2 days off per week
• To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
• Get 24/24 accident insurance during the term of the hotel contract

• Education High school diploma/G.E.D. equivalent
• Related Work Experience At least 1 year of related work experience
• Supervisory Experience No supervisory experience is required