F&B Sales / Nhân Viên Kinh Doanh Dịch Vụ Ẩm Thực

• Proactively source and develop business for restaurant and bar outlets, including corporate dining, group reservations, repeat guests, local market and account handling

• Drive revenue through group bookings, set menus, beverage promotions, and seasonal offers

(*) Customer Relationship: 

• Maintain and update guest and account database

• Track: Guest preferences, dinning patterns, spending behavior

• Use data to: Propose targeted promotions, Increase repeat visits & average check

• Build and maintain strong, long-term relationships with regular and key customers

(*) Internal Coordination: 

• Work closely with F&B Manager, Restaurant Manager, Bar Manager and Kitchen to execute promotions and upselling initiatives

• Coordinate with Marketing on F&B promotional activities.

• Coordinate with Finance on: Billing, invoices, credit arrangements

• Support outlet operation in: Group reservations, Set menu confirmation, Special requests & dietary requirements

(*) Reporting & Performance Tracking: 

• Monitor bookings, revenue, and sales performance.

• Prepare regular sales and revenue reports (weekly/monthly). 

• Key indicators: Revenue by outlet, cover and average check

• Propose initiatives to improve restaurant and bar performance.

Scope Exclusion: 

• This position does not cover Event, Banquet, Wedding, or MICE sales.

- Fully paid annual leave, public holidays and other personal leave as per the law.

- Comprehensive social insurance as per the law upon signed employment agreement.

- Risk personnel insurance 24/7 and health insurance provided as per hotel policy.

- Staff meals during working hours.

- Uniforms provided and laundry service.

- Employee discounts and exclusive offers across Accor’s global network of hotels, including accommodation and F&B discounts.

- Supportive and multicultural workplace with opportunities for internal promotion.

- Strong focus on career development, training programs, and advancement opportunities within the Accor Group.

- Wellness programs and team-building activities.

- International working environment. Hotel Trade Union provides support and consultation to the employees.

- Minimum 2 years of experience in F&B / Restaurant / Bar Sales within a 4–5-star hotel or upscale dining environment.

- Good analytical & reporting skills.

- Basic understanding of: F&B revenue drivers, Cost awareness.

- Ability to work closely with operation teams in a fast paced environment.

- Strong sales, communication, and customer relationship skills.

- Must be well-presented and professionally groomed at all times

- Proficient in MS Office; Resdiary knowledge is an advantage.