Guest Experience Maker (French Speaking) (Butler) | Nhân viên Chăm sóc Khách hàng (Tiếng Pháp)

• Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on French-speaking guests.
• Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
• Handle guest requests, reservations, activities, and in-villa dining arrangements efficiently.
• Maintain accurate guest profiles, preferences, and service records in the system.
• Coordinate closely with internal departments to ensure seamless guest experiences.
• Assist with spa bookings, billing, luggage handling, and valet services.
• Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
• Maintain excellent grooming, service quality, and professional standards at all times.

Social Insurance on 100% salary

Annual Home leave ticket support

Accommodation provided

Uniforms provided

Relocation allowance to all positions provided

24/7 personal accident enrolled from starting date

Duty Meals and Transportation provided

2,400,000 VND monthly allowance

Seniority Bonus

Year End Bonus and Tet Bonus

Worldwide learning & Career Development with Six Senses & IHG

Ability to communicate effectively in French is required.

One year of experience in a similar role in a high end resort.

Advanced Opera PMS system and POS.

Knowledge of Front Office Department procedures.

Good command over written and spoken English.

Willingness to learn new skills and work hard.

Ability to work under pressure.

Dealing with high end guests.

Flexible working hours with extra hours requires.

If so, we’d love to hear from you! Please apply using one of the following methods:

Submit your application via hoteljob.vn

Email your CV to: careers-condao sixsensescondao.vn

Contact us via phone: 0914 399 381 / 0914 399 384 (Zalo)

Please note: Only shortlisted candidates will be contacted.