Director of Food and Beverage

• Prepare culinary budget and forecast

• Control expenses based upon the budget

• Comply with the budget allocated to the department

• Manage & control food cost, increase revenue and profit

• Achieve revenue and profit in target

• Control the operational marketing to reach turnover and cost targets

• Ensure that P&P and SOP are respected

• Establish with creativity along with the General Manager to ensure highest standard in Food and Beverage offerings at Pullman Ninh Binh

• Review and update SOPs monthly

• Ensure that health and safety rules are respected

• Ensure that regular lab tests of food hygiene and sanitation are conducted

• Prepare and maintain recipe standards

• Check consistency of food preparation and presentations

• Control and be proactive during operations

• Responsible for the follow-up and application of the hygiene and safety standards within the kitchens and storage areas

• Control the quality of the raw goods and products use

• Responsible for the quality of every dish

• Check all the specifications sheets of each dish

• Ensure respect of the specification sheets and recipes

• Control and participate in the production

• Ensure the safety and cleanliness of the entire section of the back of house along with the stewarding.

• Work in close collaboration with Director of Culinary

• Work in partnership with all Outlet Managers and Culinary Team to bring the best quality food and beverage experience

• Work in harmony with each member of the F&B Team and Culinary Team

• Ensure the transmission of the ascendants and descendants’ information

• Organize and conduct the weekly department meetings and the daily briefings

• Participate in F&B meeting when it’s required

• Participate and prepare for the management meeting of the Hotel

• Supervise the management and maintenance of the equipment

• Supervise the team

• Supervise the goods’ stock management

• Check and always control the cleanliness of the department and especially at closing time

• Knowing and mastering the job descriptions, the P&P and SOP of entire department

• Having a strong knowledge of services and products offered (food & beverage)

• Having an overall knowledge of the different services and sites of the Hotel

• Having a strong knowledge of the surrounding activities and local events

• Comment and forecast the operation for next month based on the monthly report

• Set management incentives based on objectives

• Update the management objectives according to the property activity

• Sustainable Development the quality of food and beverage standard

• On a weekly basis check on the outlets’ consumption and needs to be proactive

• Maintains a high standard of appearance and always grooming during working hours

• Apply and adhere to rules and regulations as per Heartist handbook, departmental and Hotel policies and procedures, including those for emergency situations

• Develop and maintain an understanding of the overall organization’s mission, vision and values.

• Handles any guest’s complaint in a professional manner, as per Hotel’s Policy & Procedures.

• Ensures all activities are carried out honestly, ethically and within the parameters of the Vietnam Law.

• Competitive salary and benefits
• Professional working environment
• Service and meal allowances during the pre-account opening period
• Comprehensive training and career development opportunities

• Minimum of 3-5 years of progressive experience in a similar roll
• Excellent negotiation, communication, and interpersonal skills