Director of Sales (Ha Noi)

• Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts

• Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate

• Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications

• Creates and implements special programmes to achieve greater productivity through:

o Increasing average rate

o Increasing occupancy

o Increasing business volume during difficult periods

o Increasing local food and beverage banqueting sales

• Manages key accounts

• Oversees the selling and servicing of group business

• Co-ordinates the development of all promotional material

• Provides direction on and conducts market research

• Monitors competitor activities

• Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support

• Ensures the hotel is represented as an active member of the local community through association membership

• Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office

• Plans and executes sales trips to major market areas

• Attends major travel functions to promote sales for the hotel

• Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan

• Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met

• Produces monthly Sales reports and forecasts

• Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction

• Establishes and continuously updates mailing lists

• Organizes and attends major sales/PR related functions within the hotel

• Works with Human Resources on manpower planning and management needs

• Works with Director of Finance in the preparation and management of the Department’s budget

- Professional and dynamic environment

- BA/MBA degree in Sales/ Marketing/ Communications or business administration or a related field-Fluent English and Vietnamese (preferable other languages – Japanese, Korean,..)

- Successful previous experience as a Assistant Director of sales, consistently meeting or exceeding targets

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

- Proven ability to drive the sales process from plan to close

- Strong business sense and industry expertise

- Minimum 1 year of experience in a similar capacity (prefer)

- Excellent reading, writing and oral proficiency in English language

- Proficient in MS Excel, Word, & PowerPoint

- Good communication and customer contact skills

- Curriculum Vitae

- Other Certificates