Beverage Manager

Beverage Manager will direct the beverage operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Ensure policy compliance, support the Company's initiatives, and promote a positive culture.

MAIN RESPONSIBILITIES:

1. Operational Management:

• Oversee daily beverage operations across all outlets (restaurants, pool bars, room service, banquet).

• Ensure consistent beverage quality, presentation, and service standards aligned with brand guidelines.

• Implement opening, closing, hygiene, and safety procedures in all beverage-related areas.

2. Menu & Product Development:

• Design, update, and cost beverage menus (cocktails, mocktails, wine, spirits, coffee/tea).

• Coordinate with Executive Chef and Marketing for pairing menus, promotions, and seasonal offerings.

• Introduce innovative beverage concepts aligned with market trends and guest preferences.

3. Guest Experience:

• Ensure personalized service and a strong presence in outlets during peak hours.

• Handle guest complaints, feedback, and special requests promptly and professionally.

• Build strong guest relations, creating memorable experiences that drive loyalty.

4. Financial & Cost Control:

• Manage beverage cost, pricing, and profitability in line with budget targets.

• Control inventory, conduct stock-taking, and minimize wastage or variance.

• Analyze POS sales reports and market trends to adjust strategies.

5. People Management:

• Lead, train, coach, and evaluate beverage team members to deliver high standards.

• Develop succession plans and identify future leaders within the team.

• Foster teamwork, motivation, and recognition to retain talents.

6. Sales & Marketing:

• Drive up-selling and cross-selling of beverage products across outlets.

• Create beverage-related publicity opportunities (wine tasting, cocktail classes, themed events).

7. Administration & Compliance:

• Ensure compliance with local regulations on alcohol service, hygiene, and safety.

• Maintain proper documentation for licenses, supplier contracts, and reports.

• Attend F&B and management meetings, sharing beverage-related updates and proposals.

8. Other Duties: 

• Support F&B management team in achieving overall departmental goals.

• Perform other tasks assigned by F&B Director / F&B Manager / Assistant F&B Manager.

• International working environment | Môi trường làm việc quốc tế
• 13th month salary | Lương tháng 13
• Annual Outing Trip | Du lịch công ty hàng năm
• 2 Day-off/week | 2 ngày nghỉ/tuần
• Laundry uniform provided | Đồng phục 
• Duty meal provided at canteen | Bữa ăn trong ca làm việc
• Shuttle bus from Vung Tau to Melia Ho Tram | Xe đưa đón nhân viên tuyến Vũng Tàu - Melia Hồ Tràm
• Benefit for birthday, mid-autumn festival, public holiday, Tet holiday... | Quyền lợi trong các dịp lễ, Tết, sinh nhật,... 
• Participating social insurance, medical insurance, accident insurance 24/7 | Tham gia bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm tai nạn 24/7
• Special room rate as per Melia Hotels International policy | Ưu đãi giá phòng theo chính sách của tập đoàn Melia Hotels International

Vietnamese - Excellent level, written & spoken

English - Good level, written & spoken

Proficiency in Microsoft Office software: Word and Excel, Proficiency in Opera System, Knowledge on Yield and Revenue Management Systems, Analytical skills.

Train the trainer

Computer Skills, Letter writing skills

Wine and Spirits knowledge

At least 5 years experience in international hotel at the same position.

3 years in the same position in hotels of similar category and services.

Join Us:
Interested candidates, please submit your CV in English via email to the Human Resources Department.

For further inquiries, feel free to contact us:
Phone: 0254 378 9000 (Ext: 5203)
HR Hotline, Zalo: 0911 721 747