Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
At Your Service Agent/ Nhân Viên Hỗ Trợ Khách Hàng
- Hạn nộp: 20/03/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.\
- Receive, record, and relay messages accurately.
- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
- Mandatory insurances in accordance with Vietnamese Law/ Đóng và hưởng chế độ đầy đủ các khoản bảo hiệm theo Luật lao động
- Accidental insurance 24/24/ Bảo hiểm tai nạn lao động 24/24
- Provided uniform, duty meal/ Đồng phục, bữa ăn giữa ca
- Have 12 annual leave days for a working year.
- Work 5 days per week - 2 days off per week.
- Brand standard training/ Đào tạo theo tiêu chuẩn của thương hiệu
- Service charge/ Phí dịch vụ
- Other benefits as per the company policies/ Các chế độ khác theo quy định của công ty
Yêu cầu công việc
Yêu cầu hồ sơ
- Apply via email Human Resources: Legacy Mekong Can Tho - Autograph Collection
- Hotline: 02923 827 888
Nộp hồ sơ ứng tuyển
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Cồn Ấu, Phường Hưng Phú, Cần Thơ-
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A serene retreat in the middle of the Hau River, Legacy Mekong, Can Tho, Autograph Collection is immersed in the authentic charm and culture of the Mekong Delta. Positioned on the Con Au Islet, this riverside haven is accessible only by boat, offering a tranquil escape that is within easy reach of the city of Can Tho. Choose between our sophisticated collection of spacious rooms, bungalows, and villas, each blending contemporary elegance with Vietnamese craftsmanship. Dining showcases the delights of Mekong gastronomy within two distinctive restaurants, while creative cocktails and delectable afternoon teas take center stage at our intimate lounge & bar. At Legacy Mekong Spa, revitalizing treatments channel the ancient heritage of Vietnamese rituals, while our Fitness Center offers a range of health-centric pastimes, including pickleball and Pilates. Our Can Tho resort also features elegant event spaces and tropical al fresco settings, ideal for business functions, special occasions, and destination weddings.
Quy mô: 
Cồn Ấu, Phường Hưng Phú, Cần Thơ
Thông tin liên hệ
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Legacy Mekong Can Tho Autograph Collection - Phòng Nhân Sự -
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