Bar Manager/ Beverage Manager

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
• Communicates to his/her superior any difficulties, guest comments and other relevant information
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled
• Delivers prepared training sessions in line with a departmental monthly calendar
• Prepares for service by ensuring the department’s:
• Grooming is impeccable and in accordance with ICHG personal presentation standards
• Equipment is clean
• Equipment is sorted and stored
• Glassware is polished
• Requirements for special occasions are ready
• Music is on
• Lighting is on
• Outlet is ready for service and guest comfort
• Carries out effective service by ensuring all staff are aware of their role in:
• Greeting and seating guests
• Explaining and up-selling daily beverage specials
• Processing food orders accurately
• Using trays and tray jacks effectively
• Quickly taking food and beverage orders
• Ensuring payment methods are handled accurately
• Ensuring working areas are cleaned and re-set quickly
• Ensuring the bar is clean
• Regularly cleaning ashtrays
• Conversing with Guests in relation to the food and beverage products
• Carries out effective beverage service by ensuring:
• Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
• Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
• Promoting and selling cocktails to guests
• Making and presenting cocktails
• Coffee and tea are served hot and in accordance with standard
• Patron care standards are adhered to by ensuring:
• Guests are advised on alcoholic beverages
• The strengths of alcohol are advised and guests are advised as to their effect
• Compliance with legal provisions of local liquor codes
• Level of intoxication of guests is assessed and appropriate action taken
• Advise guest on the hotel’s policy of smoking
• Monitor factors which interfere with the total experience of the guest
• Cellar operations are carried out including:
• Correct use of refrigeration system
• Effective operation of the post-mix syrups bulk dispense system\
• Operating the beer reticulation system
• Adhering to stock control procedures
• Take appropriate action to resolve guest complaints
• Requisition bar items according to bar stocks
• Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service
• Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift
• Assist the Food and Beverage Manager to source and review outlet live music ( DJ, musicians…)
• Assist to promote the musicians
• Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
• Works with Superior on manpower planning and management needs
• Works with Superior in the preparation and management of the Department’s budget

• Competitive salary / Mức lương hấp dẫn
• At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
• Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
• 100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
• Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
• 13th month salary/ Chế độ thường thường niên (lương tháng 13)
• Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
• Enjoys IHG's special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.

Qualifications

Diploma in Hotel Management, Food & Beverage, or related field.

Experience

4 years related experience, including supervisory experience, or an equivalent combination of education and experience