[BANYAN] L&D_English Teacher

As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind-the-scenes operations to guest-facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.

Key Responsibilities:

• Conduct English language training programmes for associates to enhance communication skills in daily operations and guest interactions.
• Design and prepare lesson plans, training materials, and learning activities tailored to the operational needs of different departments.
• Deliver practical English training focusing on hospitality terminology, service standards, and real workplace situations.
• Assess associates’ English proficiency levels and monitor learning progress through tests, observations, and feedback.
• Provide coaching and language support to associates to help them apply English effectively in their daily duties.
• Develop English learning resources and reference materials relevant to hotel operations (e.g., guest communication, service recovery, telephone etiquette).
• Coordinate with department heads to identify language training needs and improve associates’ service communication skills.
• Maintain accurate training records and provide reports on training activities and learning outcomes.
• Support learning and development initiatives organized by the hotel when required.

• Salary is competitive.
• 100% Service charge, effective from the probation period.
• 12 days annual leave; 2 day-offs per week.
• Insurance as labor law (applies from the starting date).
• Health Care Insurance (24/7), accident insurance (apply from the starting date).
• Annual bonus & 13th-month salary (subject to business performance).
• Uniforms and meals are provided.
• Staff accommodation is provided.
• Minimum USD 2,000 annual spending on Banyan Group complimentary stays.
• Officer Check allowance.
• Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.
• Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.
• Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.
• Access to gym facilities.

• Good English communication skills (spoken and written)
• Strong interpersonal and communication skills
• Well-organized with attention to detail
• Positive attitude, adaptable, and willing to learn
• Ability to work flexible hours when required

• 1–3 years of relevant working experience (hospitality or related fields preferred)
• Experience in international or luxury environments is an advantage
• Basic understanding of service standards and customer experience
• Fresh graduates are welcome for entry-level positions

• Mobile/Zalo: (+84) 0365 668 996
• Email: ahrm-mcc[a-còng]garrya.com
• Or apply directly via HotelJob