Assistant Restaurant Manager

JOB OVERVIEW

To assist the Restaurant Manager in directing, controlling, and coordinating the restaurant’s operations. The primary focus is to achieve financial targets, maintain high-end service standards, and ensure maximum guest satisfaction within the resort environment.

SPECIFIC RESPONSIBILITIES

• Oversee and control staff under responsibility; instruct and perform daily tasks in an organized process to ensure all activities are resolved efficiently.
• Regularly inspect front-of-house and back-of-house areas to ensure service zones, serving procedures, sanitation standards, and staff grooming meet resort luxury standards.
• Follow up on issues discussed in daily briefings and implement immediate, effective solutions to resolve guest or operational problems.
• Keep updated on resort-wide promotions and events; inform guests clearly and concisely to enhance their stay experience.
• Conduct daily briefings to provide staff with essential information regarding daily activities, VIP arrivals, and departmental updates.
• Provide constant instruction and support to staff, ensuring they complete their duties accurately and professionally.
• Prepare duty rosters and manage leave/holiday plans, assigning workloads flexibly to match restaurant occupancy changes.
• Assist in coordinating, planning, and conducting departmental training programs to improve the team's skills and service quality.
• Actively drive restaurant profit by applying upselling skills and encouraging staff to maximize sales opportunities.
• Supervise and control inventories and properties; participate in the formal inventory process.
• Monitor usage of linen, crockery, glassware, and cutlery to minimize breakage/loss and maintain quality standards.
• Ensure the cleanliness and working condition of all tools, furniture, and equipment at the workplace.
• Work closely with the Stewarding and Housekeeping departments to ensure seamless operations and hygiene.
• Prepare and submit operational reports in a timely manner.
• Support the Department Head in evaluating menus, suggesting programs to maximize profit, and assisting in annual budget planning.
• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
• Attends any training programs as directed or requested.
• Perform other tasks as assigned by superiors.

• Be part of an international hotel group (Radisson Hotel Group)
• Receive 100% salary and 50% service fee during the probationary period
• Professional and dynamic working environment
• Competitive benefits and development opportunities
• Accommodation support for employees living far away

• Having degrees and certificates related to the profession

• Priority will be given to candidates with 02 or more years of experience in the same position

• Having degrees and certificates related to the profession

• Being perfect in leadership, organization and training

• Being fluent in English; being able to use other language

• Arranging work and coordinating with colleagues well

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