Finance Manager

As Finance Manager, you’ll direct hotel financial operations and ensure the security of hotel assets. Reporting on the financial state of hotel you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting-related issues with owners, auditors (internal and external) and regulatory agencies.

Your day to day

People

Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers   

Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance 

Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently 

Recommend or initiate any HR elated actions where needed  

Direct the team on how decision-making impacts profits  

Drive a great working environment for teams to thrive – connect departments to create sense of one team  

Responsible Business

Implement and maintain acceptable accounting practices as required by company policy and procedures 

Ensure financial control procedures and systems are ethical and legal 

Participate in local recognised professional and industry organisations 

Manage hotel contracts (example: vendor leases and/or service contracts) 

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 

Financial

Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return  

Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads

Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts 

Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings 

Manage accounts payable to balance cash flow and reputation with suppliers 

Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved 

Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances 

Guest Experience

Help guests - you’ll be happy to help if someone needs assistance with a request or complaint  

Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution

Accountabilities

This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.    

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

4-8 years’ experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience 

Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc

Professional accounting or finance designation or certification preferred.  

Must speak local language(s). Other languages preferred