(Korean Speaker) Guest Experiences Manager
- Hạn nộp: 30/04/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Tiền sảnh
Outlet Manager
24/03/2026 10:24
Mô tả công việc
- Deliver exceptional, personalized service to our Korean guests and ensure a seamless luxury stay experience. This role serves as the primary liaison for Korean-speaking guests, handling VIP arrivals, special requests, feedback, and service recovery while upholding 5-star hospitality standards.
- Anticipate guest needs, coordinate closely with all hotel departments, and foster strong relationships to enhance satisfaction, loyalty, and positive reviews. The position also supports cultural alignment, communication, and tailored services for the Korean market.
- Lead Korean speaking team across all operational departments, provide trainings and coaching for them to maintain highest services standards among the operations
Quyền lợi được hưởng
- Good company benefits apply
Yêu cầu công việc
- At least 2 years of experiences in similar positions in 5-star hotels
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
Lạc Long Quân, Điện Ngọc, Điện Bàn, Quang Nam Province, Vietnam
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The Shilla Hotels & Resorts, the Hospitality brand of South Korean conglomerate Samsung maintains elegance and a tradition of winning guests’ hearts with the aim of becoming a “Premium Lifestyle Leading Company”. Under its new brand Shilla Monogram, Shilla Monogram Danang will be a lifestyle beachfront resort comprising 308 guestrooms, several restaurants, and bars, recreation, wellness, and meeting facilities. Centering on the openness of the resort’s indoor and outdoor spaces there is a sense of design continuity between each open space and an atmosphere that harmonizes with the surrounding nature. Located at one of the world’s beautiful beaches, one side faces the ocean, Shilla Monogram Resort allows guests to enjoy their stay overlooking a stunning view that creates a relaxing, contemplative atmosphere. The hotel’s 309 guestrooms take into account the needs and perspectives of resort guests and are devised to be a tailored space. By bringing your qualification and passion to work at our properties, you will help us achieve our vision: offering customers the lifestyle of their dream based on trust.
Thông tin liên hệ
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Ms. Trang - Human Resources
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