Sales Manager (based in HCMC)

As a Sales Manager, you are responsible for driving and nurturing business growth through proactive initiatives such as direct sales & marketing campaigns, telesale, direct mail, appointment calls, and hotel tours. In addition, you develop and implement strategic action plans designed to generate measurable, incremental revenue for the hotel.

Identify performance gaps and recommend appropriate tools and targeted sales training to enhance team effectiveness. Collaborate with individual hotel teams to assess skill development needs and strategically allocate sales resources for maximum impact.

• Drive corporate and travel agent room sales to maximize hotel revenue.

• Analyze business strategies, set clear goals, and develop actionable plans to achieve them.

• Review and update action plans and financial objectives on a monthly basis.

• Identify new markets and business opportunities to expand sales reach.

• Represent the hotel at industry events, exhibitions, and trade shows.

• Execute targeted sales initiatives aligned with the hotel’s business plan.

• Conduct daily sales calls and organize site inspections for clients.

• Deliver prompt, professional communication and foster long-term client relationships.

• Ensure exceptional customer service standards are maintained at all times.

• Collaborate with the sales team on client calls to secure new business and close deals.

• Manage operational aspects of booked business, including proposals, contracts, and client correspondence.

• Support the hotel’s service and relationship strategy to drive customer loyalty through service excellence.

• Collaborate with the Director of Sales, Revenue & Reservation Manager to align rate negotiations with financial objectives.

• Build strong collaboration with the front office team to ensure unified goals and seamless execution.

• Mentor sales team members by accompanying them on client calls and evaluating sales effectiveness.

• Assess training needs through property visits and team interactions, recommending targeted development programs.

• Participate actively in departmental and hotel-wide meetings.

• Target and develop key accounts to strengthen the company’s portfolio.

• Cultivate and expand relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.

• Engage with the local community to broaden the customer base and uncover new opportunities.

• Manage and nurture relationships with key internal and external stakeholders.

• Acquire and develop new business accounts, preparing tailored sales proposals for clients.

• Ensure timely follow-up on all business leads within a 24-hour response window

• Good opportunity for learning and development

• Educational and living expenses allowance

• Benefits for seniority

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

• Bachelor’s degree in Sales, business administration or related field.

• Good communication

• Management and organization skill

• Problem solving skill

• Attention to detail

• Polished personal presentation with warm, confident and hospitable personality

• Minimum 3 to 4 years experience in the sales and marketing or related professional areas.

• Apply for Vietnamese citizen only.