Pullman Saigon Centre - Executive Lounge Manager
- Hạn nộp: 30/04/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Giờ hành chính
Tiền sảnh
Outlet Manager
10/04/2026 13:12
Mô tả công việc
- Overseeing daily operations of Executive Lounge to ensure exceptional guest experience and consistent service delivery.
- Ensure all team-members deliver high-quality service in line with brand standards and hotel procedures.
- Support special VIP arrangements and ensure confidentiality.
- Ensure the lounge is fully set up and operational before service, including cleanliness, presentation, and replenishment of amenities.
- Oversee all food and beverage arrangements within the lounge (e.g., breakfast, evening cocktails, and refreshments), ensuring proper preparation, portion control, and food safety compliance.
- Monitor and maintain service quality throughout operating hours; promptly handle guest requests, feedback, and complaints with professionalism and care.
- Ensure compliance with SOPs, hygiene/health and safety requirements, and internal policies at all times.
- Maintain inventory control, liaise with purchasing/stores as needed, and minimize wastage through proper forecasting and stock management.
- Coordinate with Front Office, Concierge, Housekeeping, and F&B/Back of House teams to ensure smooth guest journey and service alignment.
- Manage daily briefings, scheduling, training, and performance of team-members; conduct coaching to enhance service skills.
- Track and report key performance indicators such as guest feedback, lounge service standards, incident reports, and operational readiness.
Quyền lợi được hưởng
- 100% salary during probation
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Accor Academy .
- Opportunity to grow within the Hotel and across the world.
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Yêu cầu công việc
- Diploma/Degree in Hospitality Management or a related field.
- 3-5 years experience in Hotel operations, or similar position
- Strong understanding of F&B service standards, service excellence, and guest handling.
- Proficiency in English and ability to communicate effectively.
- Strong leadership skills, attention to detail, and ability to work under pressure.
- Hospitality-oriented and strong interpersonal communication.
- Operational discipline and problem-solving ability.
- Professional appearance and confident, calm demeanor.
Yêu cầu hồ sơ
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Quy mô:
148 Đường Trần Hưng Đạo, Nguyễn Cư Trinh, Quận 1, Ho Chi Minh City, Vietnam
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https://www.pullman-saigon-centre.com/
Open on September 2013, Pullman Saigon Centre is ideally located in the heart of the city. The hotel is composed of 306 stylish Rooms and Suites, Lobby Bar, a main dining Buffet Restaurant, a Rooftop Restaurant and Terrace, Executive Lounge, over 700m2 of banquet and meeting rooms with upscale facilities and latest equipment, Swimming Pool, Fitness Centre & Health Spa.
Thông tin liên hệ
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Ms. Nhi - Chuyên viên Tuyển Dụng
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